Summary
Overview
Work History
Education
Skills
Timeline
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Raegan Williams

Gonzales ,LA

Summary

Dynamic and results-driven professional with extensive experience as a Brand Ambassador at Polo Ralph Lauren. Proven ability in customer engagement and brand awareness, enhancing shopping experiences through exceptional communication and effective merchandising. Skilled in training staff and fostering teamwork, consistently driving brand loyalty and generating leads for future business opportunities.

Overview

7
7
years of professional experience

Work History

Brand Ambassador

Polo Ralph Lauren
01.2021 - Current
  • Engaged customers through product knowledge and brand storytelling to enhance shopping experience.
  • Assisted in merchandising displays to align with seasonal promotions and brand standards.
  • Collaborated with team members to maintain store organization and cleanliness, fostering a welcoming environment.
  • Provided feedback on customer preferences and trends to inform inventory management decisions.
  • Supported promotional events by setting up displays and interacting with guests to drive brand awareness.
  • Executed daily operational tasks, ensuring adherence to company policies and procedures for superior service delivery.
  • Developed strong relationships with clients, enhancing loyalty and repeat business through exceptional service.
  • Adapted quickly to changing priorities while maintaining focus on quality customer interactions and brand representation.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Generated leads for future business opportunities by collecting customer contact information during promotional events.
  • Built and maintained strong relationships with retail staff, ensuring brand prominence in stores.
  • Trained new brand ambassadors, ensuring consistency and quality in brand representation.
  • Maintained clean, organized and professional work environment.
  • Educated customers on product features and answered questions regarding product use.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Established and maintained positive relationships with customers.
  • Maintained knowledge of current promotions and product features.

Day Care Worker

Totally Kidz
04.2020 - 01.2021
  • Supervised daily activities, ensuring safety and engagement for children in care.
  • Implemented age-appropriate learning activities to enhance cognitive development.
  • Coordinated with parents to address concerns and provide updates on child progress.
  • Maintained cleanliness and organization of play areas, promoting a healthy environment.
  • Assisted in developing individualized care plans tailored to children's needs.
  • Managed transitions between activities, fostering smooth routines for children.
  • Monitored behavior, providing guidance and support to encourage positive interactions.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
  • Meticulously sanitized toys and play equipment.
  • Distributed food, napkins, and beverages in preparation for snack time.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Implemented creative arts and crafts projects to foster imagination and enhance fine motor skills development among children.
  • Encouraged good behaviors using positive reinforcement methods.
  • Developed strong relationships with parents through open communication channels and ongoing collaboration on their child''s care plan requirements.
  • Maintained child-friendly environment with access to outdoor activities.
  • Collaborated effectively with fellow staff members to create a cohesive team dedicated to providing top-quality childcare services.

Sales Associates

Areopostale
09.2019 - 02.2020

Sales Associate

Journeys
05.2018 - 10.2018
  • Assisted customers in selecting products based on needs and preferences.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained product displays to ensure an appealing shopping environment.
  • Collaborated with team members to achieve sales goals and improve customer satisfaction.
  • Provided information about promotions and current offers to enhance customer experience.
  • Handled customer inquiries and resolved issues promptly for improved service quality.

Education

Criminal Justice

River Parishes Community College
Gonzales, LA

Skills

  • Customer service
  • Customer engagement
  • Scheduling
  • Microsoft office
  • Computer technology

Timeline

Brand Ambassador

Polo Ralph Lauren
01.2021 - Current

Day Care Worker

Totally Kidz
04.2020 - 01.2021

Sales Associates

Areopostale
09.2019 - 02.2020

Sales Associate

Journeys
05.2018 - 10.2018

Criminal Justice

River Parishes Community College

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Raegan Williams