Raekwon James
Slidell
Summary
Dedicated warehouse professional with strong skills in order picking accuracy, quality control, and equipment troubleshooting. Demonstrated ability to implement process improvements that enhance safety and efficiency while exceeding performance metrics.
Overview
7
7
years of professional experience
Work History
Warehouse Order Selector
Associated Wholesale Grocers Inc.
Pearl River, LA
01.2024 - Current
- Operated pallet jacks and forklifts to efficiently move and select inventory.
- Accurately picked orders according to customer specifications and timelines.
- Maintained cleanliness and organization of warehouse environment to enhance safety standards.
- Collaborated with team members to complete daily tasks and meet shipping deadlines.
- Assisted in implementing new inventory management systems for enhanced tracking efficiency.
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
Quality Inspector
The Boeing Company, Bca
New Orleans, LA
07.2021 - 01.2024
- Conducted thorough inspections of aircraft components to ensure compliance with quality standards.
- Utilized precision measurement tools such as calipers and micrometers for accurate quality assessments.
- Collaborated with engineering teams to identify and resolve non-conformance issues effectively.
- Implemented process improvements that enhanced inspection efficiency and reduced errors.
- Documented inspection results and maintained detailed records in compliance with regulatory requirements.
- Inspected outbound shipments and conducted random sampling of product quality.
- Inspected and packaged products meticulously according to manufacturing specifications.
Customer Service Specialist
Home Depot
Columbus, OH
08.2019 - 02.2021
- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
- Streamlined product returns process, enhancing customer satisfaction and reducing wait times.
- Trained new team members on best practices for customer engagement and store policies.
- Implemented feedback systems, improving service quality and team performance through actionable insights.
- Delivered exceptional customer service to enhance client satisfaction and retention.
- Utilized CRM software to track customer interactions and streamline sales processes.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
Education
Bachelor of Arts - Communications
Kent State University
Kent, OH05-2019
Skills
- Heavy lifting
- Order picking accuracy
- Pallet jack operation
- Warehouse safety procedures
- Forklift operation
- Quality control
- Equipment troubleshooting
- Workplace organization
- Customer service
- Goal setting and prioritization
Timeline
Warehouse Order Selector
Associated Wholesale Grocers Inc.
01.2024 - Current
Quality Inspector
The Boeing Company, Bca
07.2021 - 01.2024
Customer Service Specialist
Home Depot
08.2019 - 02.2021
Bachelor of Arts - Communications
Kent State University