RaeLynn Graffagnino
Iowa
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Coordinator
Security Plan Life Insurance
08.2024 - Current
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Personal Lines Account Manager
Guy Agency Inc
03.2021 - 08.2024
- Maintain current accounts and new business with excellent customer service and sales experience
- All clerical work and business duties to manage a successful Insurance Agency daily
Customer Service Representative
FB Taylor Insurance
03.2020 - 06.2021
- Maintain all customer service and clerical duties
Customer Service Representative
Farmers Insurance Group
01.2015 - 09.2020
- I am a licensed Insurance Agent/CSSR
- I solicit, sell and negotiate new business policies
- Determine customer requirements and expectations in order to help the customer identify specific products and solutions
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken
Education
High school or equivalent - High school diploma
Little Cypress High School
Orange, TX05.2003
Skills
- CSR
- Customer Care
- Customer Service
- Customer Support
- Pricing
- Account Management
- Insurance sales
- Organizational skills
- Communication skills
- Sales
- Sales administration
Certification
- Property & Casualty License
- Life & Health Insurance License
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Sales Coordinator
Security Plan Life Insurance
08.2024 - Current
Personal Lines Account Manager
Guy Agency Inc
03.2021 - 08.2024
Customer Service Representative
FB Taylor Insurance
03.2020 - 06.2021
Customer Service Representative
Farmers Insurance Group
01.2015 - 09.2020
- Property & Casualty License
- Life & Health Insurance License
High school or equivalent - High school diploma
Little Cypress High School
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