Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raeya Washington

Youngsville

Summary

Friendly and adaptable Customer Care Representative with 3+ years of experience in retail and customer service roles. Proven ability to manage transactions accurately, resolve customer issues with empathy, and maintain professional communication in fast-paced environments. Seeking to apply excellent service skills in a customer-focused setting.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Meditrans
09.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier/Stocker

Rouses Supermarket
02.2022 - 03.2023
  • Handled monetary transactions with precision, managing a significant cash drawer and ensuring secure financial exchanges.
  • Achieved flawless record in daily financial reconciliations, maintaining 100% accuracy in audit reports.

Walmart Cashier/Stocker

Walmart
04.2021 - 08.2022
  • Maintained orderly and well-coordinated shelf displays, enhancing inventory management and ease of customer navigation.
  • Executed meticulous stocking procedures, ensuring product accessibility and maintaining store appearance standards.

Customer Service

Kohls
02.2020 - 06.2021
  • Demonstrated proficiency in addressing and resolving a wide range of customer inquiries, ensuring satisfaction and maintaining positive relationships.
  • Effectively escalated complex issues through the appropriate channels to facilitate timely and effective resolutions.

Education

Associate's degree - Pharmacy Technician

Slcc
Lafayette, LA
06.2025

High School Diploma - undefined

Southside High School
Youngsville, LA
05.2023

Skills

  • Customer serbice representative (3 Years
  • Sales
  • Communication Skills
  • Product Knowledge
  • Adaptability
  • Speed and Efficiency
  • Time Management
  • Monetary Management
  • Prescription Filling
  • Caregiving
  • Empathy
  • Compassion

Certification

Driver's License

Timeline

Customer Service Representative

Meditrans
09.2023 - Current

Cashier/Stocker

Rouses Supermarket
02.2022 - 03.2023

Walmart Cashier/Stocker

Walmart
04.2021 - 08.2022

Customer Service

Kohls
02.2020 - 06.2021

Associate's degree - Pharmacy Technician

Slcc

High School Diploma - undefined

Southside High School

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Raeya Washington