Randall Romero
Sunset
Summary
Dynamic and dependable Armed Security Officer with extensive experience at Allied Universal Security Services. Proven expertise in incident documentation and firearms proficiency, complemented by strong de-escalation techniques. Enhanced site safety through proactive patrols and effective communication, resulting in improved security awareness and team performance. Committed to maintaining a secure environment for all.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Armed Security Officer
Allied Universal Security Services
05.2023 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
- Enhanced security by conducting thorough patrols and monitoring CCTV systems for suspicious activity.
- Maintained detailed incident reports, providing clear documentation of events for management review and action planning.
- Participated in ongoing professional training, staying current on industry trends and best practices for armed security officers.
- Operated communication equipment to maintain contact with other security personnel during emergency calls.
- Led training for new hires on security protocols.
- Promoted culture of security awareness, leading by example and mentoring junior security staff.
- Maximized site coverage through strategic placement of personnel as the control room officer.
- Increased officer safety by providing advanced equipment and maintaining proper inventory control.
- Mentored junior officers to develop their skills, resulting in higher retention rates and improved team performance.
Cook
Rouses Market
09.2021 - 05.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
Line Cook
Bonefish Grill Restaurants
02.2021 - 07.2021
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Line Cook Supervisor
The Beach House Bar & Grill
02.2019 - 12.2020
- Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
- Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
- Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
- Assured food safety compliance by enforcing proper sanitation protocols and adherence to industry regulations.
- Facilitated ongoing training programs for line cooks, promoting professional growth and improving overall team performance.
- Monitored food quality at all stages of production, ensuring consistently high standards were met across all dishes served.
- Reduced food waste by implementing portion control measures and closely monitoring inventory levels.
- Implemented new recipes, refining existing offerings through taste tests and feedback sessions with culinary team members.
Fryer Line Cook
790 On The Gulf Restaurant
05.2018 - 02.2019
- Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
- Read food order slips and listened to verbal instructions to properly prepare food for customers.
- Assisted management in maintaining accurate records of food supplies, equipment maintenance, and other operational aspects for optimal performance.
- Enhanced customer satisfaction by consistently preparing high-quality food items according to established recipes and guidelines.
- Disinfected workspace and washed all utensils and dishes to maintain hygienic kitchen.
- Unloaded food supplies from distributor trucks and efficiently organized inventory.
- Reduced food waste through diligent monitoring of inventory levels and proper storage techniques.
- Ensured consistent food quality by conducting regular taste tests and adjusting cooking methods as needed.
- Trained new hires on fryer operations, safety procedures, and company policies, fostering a cohesive and efficient work environment.
Car Salesperson
Landers Chrysler Dodge Jeep Ram
07.2013 - 10.2013
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
Night Club Security Guard
Phoenix 2.0
02.2012 - 01.2013
- Improved overall club atmosphere by ensuring the prompt removal of unruly or intoxicated individuals.
- Conducted regular perimeter patrols to identify potential risks and maintain optimal venue security.
- Facilitated timely emergency responses by maintaining clear communication channels with fellow security staff and management.
- Enhanced club safety by conducting thorough security checks and monitoring entrances and exits.
- Deescalated potential conflicts through tactful communication and proactive intervention strategies.
- Provided exceptional customer service, addressing patron concerns regarding safety and security while maintaining a welcoming environment.
- Maintained a secure environment by enforcing strict adherence to club policies and regulations.
- Increased compliance with fire safety regulations by regularly inspecting emergency exits and equipment for proper functionality.
- Acted as a reliable liaison between club management and patrons, addressing concerns and disputes in a fair, professional manner.
- Collaborated with local law enforcement agencies, resulting in a safer nightlife experience for patrons.
- Checked IDs and closely examined patrons' faces to verify age.
- Called police to report criminal acts.
- Ejected unruly patrons from premises.
- Used metal detectors or performed pat-downs and bag searches.
- Patrolled exterior and interior of premises.
- Enforced dress codes and refused objectionable attire.
- Monitored CCTV cameras and alarm systems for security breaches.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Education
High School Diploma -
Haughton High
Haughton, LASkills
- Public safety
- Computer skills
- Incident documentation
- Report writing
- Guest relations
- Contraband identification
- Radio communication
- Firearms proficiency
- Honest and dependable
- Armed security guard certification
- Reliable and responsible
- De-escalation techniques
- Perimeter security
- CCTV monitoring
Certification
- Crisis Prevention Intervention (CPI) Certification - Crisis Prevention Institute.
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Firearms Training Certification
Timeline
Armed Security Officer
Allied Universal Security Services
05.2023 - Current
Cook
Rouses Market
09.2021 - 05.2023
Line Cook
Bonefish Grill Restaurants
02.2021 - 07.2021
Line Cook Supervisor
The Beach House Bar & Grill
02.2019 - 12.2020
Fryer Line Cook
790 On The Gulf Restaurant
05.2018 - 02.2019
Car Salesperson
Landers Chrysler Dodge Jeep Ram
07.2013 - 10.2013
Night Club Security Guard
Phoenix 2.0
02.2012 - 01.2013
High School Diploma -
Haughton High
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