Experienced retail and sales manager, skilled in management of large volume operations, human resources, merchandising, territory sales, and training of retail associates in over 30 locations.
Overview
45
45
years of professional experience
Work History
District Supervisor
Southern Market
Monroe
09.2024 - 01.2026
Oversaw daily operations across multiple retail locations to ensure seamless service delivery.
Coordinated staff schedules to maximize labor efficiency and meet customer demand.
Managed inventory levels to ensure product availability.
Executed customer service strategies to improve shopper experience and satisfaction.
Trained new employees on company policies and procedures.
District Manager
Kenyan Enterprise
Springhill
08.2016 - 09.2024
Oversaw operations of 6 retail stores, ensuring optimal performance and customer satisfaction.
Managed budget through regular reviews and adjustments to align with financial goals.
Managed direct store delivery pricing and promotions to enhance competitive positioning.
Managed inventory control and conducted surveys at store level.
Participated in hiring and training all managers.
Store Manager
Kenyan Enterprises
01.2014 - 08.2016
Oversaw daily operations of a large grocery supermarket
Managed all operations and CTO results.
Collaborated with sub-departments to boost gross percentage and sales.
Ordered products to enhance gross profit.
Scheduled all departments effectively.
Assisted in hiring to build a strong team.
Store Manager
Big Lots. Inc
01.2011 - 01.2014
Oversaw large closeout retail operation, optimizing inventory management and enhancing customer service.
Managed operations and achieved CTO results.
Implemented strategies to reduce shrinkage caused by internal theft, enhancing overall inventory accuracy.
Trained and supervised all associates, improving team performance and service quality.
Store Director
Super One Foods
01.1996 - 01.2010
Managing a large volume retail store with 125 employees
Increase sales to become largest volume store in area
Oversaw daily operations, ensuring alignment with corporate objectives.
Increased productivity by challenging associates and increasing their work ethics
Achieved awards for maintaining the lowest turnover and controllable expenses.
Reduced internal theft through strategic monitoring and comprehensive training.
Merchandised and placed bulk merchandise for complete sell-through.
Key Account Manager
Glazer's
01.1994 - 01.1996
Achieved significant sales increase in first year, contributing to overall business success.
Earned the title "BEST OF THE BEST" with Brown Foreman for increasing sales
Managed distribution and sales for key accounts in Shreveport, driving revenue growth.
Cultivated strong customer relationships to enhance trust and loyalty.
Managed placements and volume buys for off-premises accounts.
Real Estate Associate
ERA Real Estate
01.1992 - 01.1994
Received recognition as "ROOKIE OF THE YEAR" for exceptional sales performance.
Increased sales through cold calling and networking, expanding client base and market reach.
Managed home sales for new homeowners and facilitated sales of existing homes, enhancing client satisfaction.
Specialized in land sales, collaborating with local Realtors to maximize opportunities.
Assistant Store Manager
Brookshire's Grocery Company
01.1984 - 01.1994
Pioneered role as first retail merchandiser for non-foods across 15 stores, leading to company-wide implementation
Coordinated store remodels, closures, and grand openings across four states, improving customer engagement
Assisted Store Director in operating large volume retail stores, enhancing overall store performance
Participated in comprehensive training sessions on merchandising techniques and inventory management processes
Assistant District Forester
Georgia Pacific
01.1981 - 01.1994
The management of 105,000 acres and responsible for the supervision of a 10 man crew
Led crew during wildfires and emergencies
Surveyed and established new right-of-ways, enhancing accessibility for forestry operations.
Led team for surveying of new land and timber purchases
Created plat maps and conducted comprehensive inventory of land to inform management decisions.
Produced timber resources for 5 independent contractors, supporting local industry.
Education
Bachelors of Science - Forestry
Louisiana Tech University
Ruston, LA
05-1981
Skills
Inventory management
Workforce management
Budget management
Performance metrics
Staff training
Retail operations
Customer service
Personal Information
Work Permit: Authorized to work in the US for any employer