Rassan Walker
Haughton
Summary
Dynamic Operations Manager with a proven track record at Amazon, specializing in process improvement and KPI tracking. Successfully led initiatives that enhanced productivity and reduced costs, while fostering cross-functional communications and team performance. Adept at implementing strategies that drive efficiency and maintain high-quality standards in a fast-paced environment.
Overview
14
14
years of professional experience
Work History
Operations Manager
Amazon
Shreveport
05.2024 - Current
- Provided guidance and direction to team members in order to achieve organizational goals.
- Developed and implemented process improvement initiatives to increase productivity, reduce cost, and improve quality.
- Led launch of Inbound Dock utilizing 11.5 technology (scanless decant; dock sorter, Tote TASRs)
Operations Manager
Amazon
Tulsa
06.2021 - 05.2024
- Implemented policies and standard operating procedures and managed quality, productivity, and maintained safe work environment
- Monitored and improved efficiency of processes, team performance, and customer service.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Area Manager
Amazon
Lexington
03.2011 - 04.2020
- Implemented process improvements to optimize productivity, reduce costs and enhance customer service levels.
- Maintained a safe working environment by adhering to safety regulations and procedures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
Master of Science - Economics
University of Kentucky
Lexington, KY05-2000
Bachelor of Arts - Economics
University of Louisville
Louisville, KY12-1996
Skills
- Process improvement
- KPI tracking
- Cross-functional communications
- Cost reduction strategies
- Supply chain management
- Performance management
Timeline
Operations Manager
Amazon
05.2024 - Current
Operations Manager
Amazon
06.2021 - 05.2024
Area Manager
Amazon
03.2011 - 04.2020
Master of Science - Economics
University of Kentucky
Bachelor of Arts - Economics
University of Louisville
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