Raven Ramee
New Orleans
Summary
Detail-oriented professional with 2 years of experience in customer service and administrative roles, seeking a position as an Officer Assistant. Proficient in point of sale systems and skilled in scheduling, receptionist duties, and Microsoft Office Suite. Strong organizational skills and a proven track record in exceeding customer satisfaction and retention metrics.
Overview
7
7
years of professional experience
Work History
Cashier/Customer Service
Joseph Bartholomew Gulf Course
10.2022 - Current
- Assist customers in selecting products tailored to their individual needs while efficiently managing sales transactions using point of sale (POS) systems.
- Maintain visually appealing and strategic merchandise displays in the Pro Shop.
- Schedule customer tee times and perform various receptionist duties to ensure smooth operations.
Sales Rep
Zara
04.2022 - 09.2022
- Delivered exceptional customer service to enhance the shopping experience and address customer needs.
- Operated point of sale systems efficiently, including handling cash registers, bar code scanners, and card terminals.
- Arranged merchandise displays to maintain an appealing and organized store environment.
Customer Service Rep
Seventh Season Boutique
02.2020 - 03.2022
- Delivered exceptional customer service to online shoppers, managing sales orders involving shipping and credit card transactions.
- Surpassed targets in customer satisfaction and retention, contributing to enhanced client loyalty.
- Successfully handled a high volume of customer inquiries, ensuring efficient and satisfactory resolutions.
Summer Intern
City of New Orleans Fiscal Unit
06.2018 - 07.2018
- Organized and maintained council documents and grant files to enhance accessibility and efficiency.
- Utilized Microsoft Office Suite and other office technology to support administrative functions and improve workflow.
Education
Delgado Community College
Dillard University
Tulane University
Skills
- Creativity
- Leadership
- Problem Solving
- Teamwork
- Organization Skills
- Medical Terminology
- Communication Skills
- Attention to Detail
- Customer Service
- Time Management
- Multitasking
- Patient Scheduling
- Data Entry
Timeline
Cashier/Customer Service
Joseph Bartholomew Gulf Course
10.2022 - Current
Sales Rep
Zara
04.2022 - 09.2022
Customer Service Rep
Seventh Season Boutique
02.2020 - 03.2022
Summer Intern
City of New Orleans Fiscal Unit
06.2018 - 07.2018
Delgado Community College
Dillard University
Tulane University
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