Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager
Raymond French

Raymond French

Shreveport

Summary

Dedicated Associate with extensive experience collaborating with customers and co-workers, promptly identifying needs and recommending products and services to accomplish customers' goals. Strong communicator focused on delivering outstanding professional care. Highly adaptable employee with excellent background in terms of the job (i.e. Forklift operations, package handling, picking, etc) for quick and effective performance. Safely lifts 35 pounds. Highly experienced in performing quality inspections and machinery operations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Associate

People Ready, Inc.
06.2017 - Current
  • Worked various hours to meet seasonal and business needs.
  • Provided customer feedback to management and identified areas of improvement for products and services.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Answered customer telephone calls and made outbound calls promptly to avoid on-hold wait times.
  • Informed customers about special promotions and provided detailed information for various products.

Warehouse Associate

Husqvarna Outdoor Products
06.2006 - 02.2016
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.

Temporary Worker

Jean Simpson Personnel Services
05.2005 - 06.2006


  • Cleaned and straightened work areas to maximize productivity and safety.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Restocked items on shelves and bins to keep inventory available.
  • Adhered to company policies, safety procedures and performance standards.
  • Loaded, unloaded and moved material to and from storage and production areas.

Education

Associate of Science - Cyber Technology - Systems Analyst

Bossier Parish Community College
Bossier City, LA
12.2021

High School Diploma -

C.E. Byrd High School
Shreveport, LA
05.1993

Skills

  • MS Office
  • Result Interpretation
  • File and Records Management
  • Verbal and Written Communication
  • Work Planning and Prioritization
  • Data Entry

Certification

Career and Certification Certificate in Software Applications


AWS Certification and Training: Certificate of Completion in AWS Cloud Essentials


AWS Certification and Training: Certificate of Completion in AWS Compute Services Overview



Timeline

Associate

People Ready, Inc.
06.2017 - Current

Warehouse Associate

Husqvarna Outdoor Products
06.2006 - 02.2016

Temporary Worker

Jean Simpson Personnel Services
05.2005 - 06.2006

Associate of Science - Cyber Technology - Systems Analyst

Bossier Parish Community College

High School Diploma -

C.E. Byrd High School
Raymond French