Raymond Palumbo
Slidell
Summary
Detail-oriented technician with expertise in installation, maintenance, and repair. Skilled in troubleshooting and preventive maintenance while ensuring compliance with safety protocols. Excels in time management and problem-solving, consistently delivering quality workmanship on schedule. Adaptable team player with strong interpersonal skills, effective in both collaborative and independent settings.
Overview
5
5
years of professional experience
Work History
Repair Man 2
Voulnteers of America
New Orleans
08.2023 - 03.2026
- Coordinated with team members to efficiently address repair needs across multiple facilities.
- Utilized hand and power tools safely to complete repair tasks efficiently.
- Documented repair work and maintenance activities for accurate record-keeping.
- Assisted clients by providing guidance on appliance usage and care procedures.
- Trained new volunteers on basic repair techniques and safety protocols.
- Maintained a clean and organized workspace to promote safety and efficiency.
- Tested repaired items for proper operation prior to returning them to customers.
- Resolved customer complaints in a professional manner while upholding company standards.
- Performed preventative maintenance on equipment to ensure optimal performance.
- Kept detailed records of progress, parts and timelines for accurate records.
- Followed all safety procedures while performing repairs in accordance with company policies and regulations.
- Assisted other technicians with complex repairs.
- Ensured work area was kept neat and tidy at all times during repairs.
- Kept detailed inventories of supplies and parts and made frequent orders.
- Installed new equipment to complete projects and meet job specifications or new performance requirements.
- Inspected tools, equipment, and work areas for safety hazards.
- Communicated with management, engineering and quality departments to solve technical repair problems.
- Repaired and performed quality testing of products to meet established specifications.
- Offered recommendations on device care and maintenance to customers.
- Cultivated positive relationships with customers to foster loyalty and drive repeat business.
- Responded to emergency repair calls in a timely and efficient manner.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
Contractor
Superior Excellence 1
Slidell
01.2021 - 08.2023
- Managed project timelines to meet delivery deadlines while ensuring quality standards compliance.
- Collaborated with teams to streamline operational processes and enhance efficiency.
- Developed training materials and guided new team members in best practices.
- Conducted regular inspections to maintain safety protocols on-site.
- Coordinated logistics for timely materials delivery and efficient inventory management.
- Facilitated meetings to discuss project status and resolve issues promptly.
- Implemented process improvements that reduced waste and optimized resource use.
- Kept clients informed about progress status updates throughout the entire process.
- Resolved any problems encountered during the course of construction work.
- Visited job sites and reviewed renovation plans to ascertain projects.
- Ensured safety protocols were being followed at all times by employees and subcontractors on site.
- Managed projects with large labor, equipment, and material budgets.
- Evaluated existing structures for repair or replacement options.
- Established work, budgets, and construction timelines to manage and plan projects.
- Maintained detailed records of project costs, including labor, materials, and equipment rentals, for budget oversight.
- Identified potential issues or risks that could impact the successful completion of projects.
- Coordinated with suppliers to procure necessary materials for projects within budget constraints.
- Applied changes requested by designers, owners, or inspectors to optimize work.
- Monitored progress against established timelines for each project to ensure deadlines are met.
- Performed regular inspections to ensure quality control standards were being met throughout the project life cycle.
- Minimized waste and negotiated supplier purchases to reduce expenses and maintain cost-effectiveness.
- Developed detailed plans for projects based on customer needs and expectations.
- Assessed customer needs quickly to provide timely solutions.
- Set specific goals for projects to measure progress and evaluate end results.
- Assessed company operations for compliance with safety standards.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
Some College (No Degree) - Landscape Horticulture License
Baton Rouge Community College
Baton Rouge, LASkills
- Flooring and tile installation
- Drywall repair and painting
- Lighting installation
- Basic masonry and carpentry
- Power tool operation
- Handyman skills
- Logistics coordination
- Customer relationship management
- Time management
- Problem solving
- Team collaboration
- Effective communication
Timeline
Repair Man 2
Voulnteers of America
08.2023 - 03.2026
Contractor
Superior Excellence 1
01.2021 - 08.2023
Some College (No Degree) - Landscape Horticulture License
Baton Rouge Community College