Reba Dorsey
Baton Rouge
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business Office position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Admissions Coordinator
CenterPoint Healthcare and Rehab
03.2023 - Current
- Manage and coordinate the admissions process from initial inquiry to resident move-in.
- Serve as the primary point of contact for prospective residents, families, hospitals, and referral sources.
- Conduct tours of the facility and effectively communicate the benefits of our services.
- Verify insurance benefits and eligibility, including Medicare, Medicaid, and private insurance.
- Collaborate with nursing, therapy, and business office teams to ensure a seamless transition for new residents.
- Maintain accurate records and documentation in accordance with state and federal regulations.
- Develop and nurture relationships with hospitals, physicians, and discharge planners to generate referrals.
Business Office Manager/ Admission Coordinator
Mid City Healthcare and Rehab
10.2020 - 02.2023
- Maintain facility census daily.
- Maintain all of the residents' financial information
- Responsible for daily deposits and posting of deposits
- Completed monthly Medicare Triple Check
- Ensure all new admissions meet appropriate financial criteria
- Managed all commercial, Medicare, Medicaid, hospice and private pay billing and collections
- Responsible for processing refunds according to state guidelines
- Resolve all accounts and assure that all accounts are kept current
- Complete Medicaid applications and annual renewals.
- Assist with residents Long Term Medicaid application
- Manage and coordinate the admissions process from initial inquiry to resident move-in.
- Serve as the primary point of contact for prospective residents, families, hospitals, and referral sources.
- Conduct tours of the facility and effectively communicate the benefits of our services.
- Verify insurance benefits and eligibility, including Medicare, Medicaid, and private insurance.
- Collaborate with nursing, therapy, and business office teams to ensure a seamless transition for new residents.
- Maintain accurate records and documentation in accordance with state and federal regulations.
- Develop and nurture relationships with hospitals, physicians, and discharge planners to generate referrals.
Business Office Manager
Carrington Place
03.2020 - 09.2020
- Maintain facility census daily.
- Maintain all of the residents' financial information
- Responsible for daily deposits and posting of deposits
- Completed monthly Medicare Triple Check
- Ensure all new admissions meet appropriate financial criteria
- Managed all commercial, Medicare, Medicaid, hospice and private pay billing and collections
- Responsible for processing refunds according to state guidelines
- Resolve all accounts and assure that all accounts are kept current
- Complete Medicaid applications and annual renewals.
Bus Driver
EBR Transportation
04.2016 - 09.2020
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
Education
High School Diploma -
Capital High School
Baton Rouge, LA05-2003
Skills
- Strong organization
- Data verification
- Client relations
- Medical admissions processes
- Good bedside manner
- Experience in medical admissions
Timeline
Admissions Coordinator
CenterPoint Healthcare and Rehab
03.2023 - Current
Business Office Manager/ Admission Coordinator
Mid City Healthcare and Rehab
10.2020 - 02.2023
Business Office Manager
Carrington Place
03.2020 - 09.2020
Bus Driver
EBR Transportation
04.2016 - 09.2020
High School Diploma -
Capital High School
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