Rebecca Haywood

• Recommended food and drinks to patrons based on preference, pairings, and special promotions.
• Described drink flavors and taste profiles to customers to help with ordering decisions.
• Engaged in friendly conversations with customers to enhance their bar experience. with customers to provide enjoyable bar experience.
• Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
• Stayed up-to-date on the latest mixology trends, bar equipment, and sanitation standards.
• Stayed up-to-date on the latest mixology trends, bar equipment, and sanitation standards.
• Kept track of bar tabs and transferred open tabs to dining area for wait staff.
• Balanced daily registers and generated sales reports for management.

• Performed preventive maintenance on HVAC systems to ensure optimal performance.
• Repaired plumbing issues, including leaks and fixture replacements, efficiently and effectively.
• Responded promptly to emergency repair requests to maintain facility operations.
• Conducted routine inspections on equipment and facilities for proper functioning.
• Documented maintenance activities and procedures for compliance and record-keeping.

• Operated crematory equipment for efficient pet cremation processes.
• Ensured compliance with safety and environmental regulations during operations.
• Provided compassionate support to grieving pet owners throughout the process.
• Assisted families in selecting memorial services and products for their pets.
• Maintained cleanliness and organization of the crematory facility daily.
• Trained new staff on safety protocols and operational procedures effectively.

• Craft classic and specialty cocktails, wine, and spirits to fine-dining standards in a historic, high‑volume French Quarter restaurant

• Managed cash banks for servers and bartenders, ensuring accurate cash handling and efficient end-of-night reconciliation

• Handle cash banks for servers and bartenders with accurate cash handling and end‑of‑night reconciliation

• Monitored bar inventory, identified low-stock items, and coordinated with management to ensure product availability during service

• Took and served guest food orders at the bar, providing full-service hospitality from greeting to payment

• Remained calm and focused during peak hours to deliver exceptional customer service. during peak hours while providing attentive customer service.
• Managed multiple tasks simultaneously in a high-pressure setting to enhance efficiency.