Rebecca Simpson
Houma,LA
Summary
Highly experienced professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
12
12
years of professional experience
Work History
Elementary Teacher
Hogan Preparatory Academy
08.2022 - 06.2024
- Prepared materials for lessons, assignments, and assessments, and evaluated, corrected and graded student performance to identify gaps in skills or knowledge and set realistic goals.
- Implemented creative classroom management techniques to maintain an orderly and focused learning environment.
- Developed strong relationships with students and their families through consistent communication and involvement in school events.
- Collaborated with colleagues to develop cross-curricular lesson plans, deepening students'' understanding of multiple subjects.
After-Hours Foster Care Specialist
Cornerstones of Care
08.2020 - 03.2022
- Partnered with placement finding and management to search for placements that consider the youth’s needs and emphasize the least restrictive environment
- Engaged in crisis management and de-escalation techniques as necessary
- Developed and maintained strong relationships with placement providers and agencies, foster care case management staff, and other community partners
- Transported youth to identified placement throughout the state
Care Coordinator
Empower
12.2018 - 07.2019
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Educated patients on self-care strategies, promoting independence and empowering them to manage their health conditions.
Program Manager
Behavioral Link
07.2017 - 08.2018
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Facilitated workshops and conducted one-on-one training to educate team members.
Family Support Worker
Saint Francis Community Services
09.2015 - 06.2017
- Assisted families in navigating complex social service systems, advocating for their rights and accessing essential services.
- Strengthened families'' resilience through crisis intervention, counseling, and referral services.
- Collaborated with multidisciplinary teams to ensure the provision of holistic care for families in need.
- Provided ongoing guidance to at-risk youth, helping them develop essential life skills and coping strategies.
- Reduced the incidence of intergenerational trauma by providing culturally sensitive therapeutic support.
Case Coordinator
CYRC
01.2015 - 09.2015
- Coordinated appropriate services to adolescents within a Youth Residential Care Facility
- Created and implemented behavior plans to address problematic behaviors in youth
- Supervised and provided training to residential staff
- Worked with child welfare agencies, juvenile officers, family members, school administration, and community partners to ensure appropriate service delivery and to promote permanency
Case Manager
State of Missouri Children’s Division
10.2012 - 11.2014
- Evaluated the necessity for and facilitated placement of children away from their family home into temporary foster care in cases of neglect, abuse and exploitation
- Delivered and coordinated protective services involving neglected, abused, or exploited children; foster care; parenting services; and adoptions
- Assisted families to attain and maintain their stability through appropriate case work, home management and referral for additional treatment and resources
- Provided relevant testimony during adjudication, disposition, case review, and permanency hearings as related to children and families served
Education
Bachelor of Arts Degree - Psychology
Wichita State University
Wichita, KS12.2007
Skills
- Customer service
- Safety procedures
- Emergency response
- Team collaboration
- Strong work ethic
- Verbal and written communication
- Cultural sensitivity
Timeline
Elementary Teacher
Hogan Preparatory Academy
08.2022 - 06.2024
After-Hours Foster Care Specialist
Cornerstones of Care
08.2020 - 03.2022
Care Coordinator
Empower
12.2018 - 07.2019
Program Manager
Behavioral Link
07.2017 - 08.2018
Family Support Worker
Saint Francis Community Services
09.2015 - 06.2017
Case Coordinator
CYRC
01.2015 - 09.2015
Case Manager
State of Missouri Children’s Division
10.2012 - 11.2014
Bachelor of Arts Degree - Psychology
Wichita State University
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