REBECCA Standard-Phillips

• Helped patients complete necessary medical forms and documentation.
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
• Checked patient insurance, demographic, and health history to keep information current.
• Coordinated patient scheduling, check-in, check-out and payments for billing.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

• Maintained current and accurate medical records for patients.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Managed multi-line phone system and pleasantly greeted patients.
• Responded to correspondence from insurance companies to verify patient's coverage.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Transcribed phone messages and relayed to appropriate personnel.
• Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.

Issued medications and coordinated activity plans for residents

Supported dietary needs and provided compassionate care in residential setting