Reese Santiny
Baton Rouge,LA
Summary
Dynamic and dedicated professional with a strong background in customer service at Chic-Fil-A. Proven ability to enhance team performance through effective collaboration and problem-solving. Skilled in cash handling and maintaining cleanliness, while fostering positive relationships with customers and coworkers. Committed to creating a safe and efficient work environment.
Overview
3
3
years of professional experience
Work History
Team Member
Chic-Fil-A
10.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Babysitter
Amy Gravois
05.2024 - 08.2024
- Taught children to organize toys, wash hands, and share by leading by example.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Arranged transportation for school and activities, ensuring punctuality.
- Ensured cleanliness and hygiene by organizing children's living and play areas.
Gift Shop Worker
Oak Alley Gift Shop
09.2023 - 11.2023
- Conducted thorough price checks when necessary, ensuring accurate pricing information was consistently provided to customers.
- Handled customer inquiries, concerns, and requests professionally to maintain high levels of satisfaction.
- Assisted customers with locating items within the store or recommending alternative options based on their needs or preferences.
- Boosted overall revenue by cross-selling complementary products that added value to the shopper''s experience.
- Restocked merchandise quickly during peak hours to minimize out-of-stock situations and maximize sales opportunities.
- Ensured safety and security of the gift shop by complying with all company policies, procedures, and loss prevention measures.
Babysitter
Brooke Chauvin
05.2023 - 07.2023
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Babysitter
Beth Folse
05.2022 - 07.2022
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
Education
High School Diploma -
St James High School
Vacherie, LA05-2029
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Order preparation
- Willingness to learn
- Adaptability and flexibility
- Point-of-sale system
Timeline
Team Member
Chic-Fil-A
10.2024 - Current
Babysitter
Amy Gravois
05.2024 - 08.2024
Gift Shop Worker
Oak Alley Gift Shop
09.2023 - 11.2023
Babysitter
Brooke Chauvin
05.2023 - 07.2023
Babysitter
Beth Folse
05.2022 - 07.2022
High School Diploma -
St James High School
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