Dedicated professional with strong customer service skills. Experienced in building relationships, mentoring teams, and adapting to fast-paced environments. Committed to delivering quality care and enhancing guest experiences.
Overview
7
7
years of professional experience
Work History
Bartender/Server/Trainer
Texas Roadhouse
01.2021 - Current
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Mentored junior servers, providing guidance on effective communication and customer engagement techniques.
Ensured accurate order taking and input into POS systems, reducing errors in food preparation and billing processes.
Babysitter
Miscellaneous
01.2024 - 12.2025
Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
Barista
Beans N' Cream
03.2023 - 04.2023
Maintained regular and consistent attendance and punctuality.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Tutoring
Miscellaneous
08.2019 - 05.2022
Implemented interactive learning tools and resources to maintain student engagement during tutoring sessions.
Provided personalized tutoring sessions for individualized attention and accelerated progress.
Tracked learning progress to optimize tutoring methods and help students achieve goals.