REGINA GRACE TENDILLA
Chalmette
Summary
Reliable accounting professional with solid administrative background and good understanding of financial operations and practices. Independently handles accounts receivable tasks and billing while providing clerical office support. Proficient in tracking payments, resolving billing issues and preparing account statements. An expert with solid background in payroll management, ensuring accurate and timely processing of employee compensation. Proven track record in resolving payroll discrepancies and enhancing payroll system efficiency. Demonstrated proficiency in compliance with regulatory standards and fostering collaborative team environments. Highly organized dedicated professional, detail-oriented, and efficient at work.
Overview
13
13
years of professional experience
Work History
Job Order - Accountant
Philippine Charity Sweepstakes Office
04.2023 - 10.2025
- Prepared monthly reports, ensuring compliance with government regulations.
- Collaborated with cross-functional teams to streamline accounting procedures and improve efficiency.
- Reviewed transaction records for discrepancies, resolving issues promptly to ensure accuracy.
- Implemented process improvements leading to enhanced reporting timelines and reduced errors.
- Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
Accounts Receivable Clerk
Webcast Technologies, Inc.
04.2022 - 04.2023
- Processed and recorded incoming payments accurately using accounting software.
- Reconciled customer accounts to ensure timely and accurate financial reporting.
- Communicated with clients regarding outstanding invoices to resolve payment discrepancies.
- Prepared monthly aging reports to identify overdue accounts for further action.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
Cashier
Pililla Water District
07.2016 - 03.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and managed daily financial reconciliations.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted in the implementation of streamlined billing procedures for improved efficiency.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Enhanced financial reporting accuracy by reconciling accounts receivable ledger with general ledger monthly.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Negotiated payment arrangements with customers to establish timely receipt of payments.
Accounting Assistant
Pro Star Marketing Corp.
02.2016 - 05.2016
- Processed invoices and expense reports, ensuring timely payments and accuracy in financial records.
- Managed accounts receivable and payable functions, maintaining up-to-date account balances.
- Reconciled bank statements with internal financial records to enhance reporting accuracy.
Payroll Assistant
The Bistro Americano Group of Companies
06.2014 - 07.2015
- Processed payroll for employees using company software, ensuring accuracy and compliance with regulations.
- Supported payroll audits by preparing documentation and collaborating with internal teams for accuracy verification.
- Assisted in resolving payroll discrepancies, fostering effective communication between payroll and HR departments.
- Coordinated timely distribution of paychecks, enhancing employee satisfaction and trust in payroll processes.
- Managed employee records, maintaining confidentiality and adherence to data protection standards.
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Administered bi-weekly staff payroll and performed special calculations for commissions, reimbursements and benefit deductions.
- Issued paychecks on designated pay dates to avoid employee dissatisfaction.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
Service Crew Member
Golden Arches Development Corp.
10.2012 - 05.2014
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction.
- Operated point-of-sale system efficiently, ensuring accurate transactions and cash handling.
- Maintained cleanliness and organization of dining area, contributing to positive guest experiences.
- Collaborated with team members to optimize workflow during peak hours, improving service speed.
- Assisted in training new staff on operational procedures and customer interaction techniques.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Adhered to company policies and procedures consistently, contributing to a positive workplace culture.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Contributed to the achievement of sales targets through upselling food items when applicable.
Education
Bachelor of Science -
University of Makati
Makati City, Philippines04-2014
Skills
- Accounts receivable management
- Monthly reconciliation processes
- Accurate transaction tracking
- Strong attention to detail
- Efficient payroll management
- Experienced with Microsoft Office applications
- Efficient data management
- Strong ethical standard
- Effective time management
- Cash handling expertise
Timeline
Job Order - Accountant
Philippine Charity Sweepstakes Office
04.2023 - 10.2025
Accounts Receivable Clerk
Webcast Technologies, Inc.
04.2022 - 04.2023
Cashier
Pililla Water District
07.2016 - 03.2020
Accounting Assistant
Pro Star Marketing Corp.
02.2016 - 05.2016
Payroll Assistant
The Bistro Americano Group of Companies
06.2014 - 07.2015
Service Crew Member
Golden Arches Development Corp.
10.2012 - 05.2014
Bachelor of Science -
University of Makati