Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reina Rodriguez

Kenner

Summary

Positive with a strong work ethic and exceptional customer support experience. Proven ability to manage multiple tasks while delivering outstanding service. Skilled in time management and problem-solving, ensuring efficient operations and client satisfaction in fast-paced environments. Adaptable and reliable team player committed to excellence.

Overview

2
2
years of professional experience

Work History

Agent Team Member

Sharon Green’s State Farm Agency
12.2024 - 02.2025
  • Provide exceptional client service by answering inquiries and helping customers navigate insurance products.
  • Process payments and schedule appointments efficiently.
  • Manage clerical tasks including filing, organizing documents, and data entry.

To-Go Specialist

Copeland’s of New Orleans
11.2023 - 12.2024
  • Successfully balanced two part-time, demonstrating exceptional commitment and organizational skills.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders in a high-volume takeout environment.
  • Operated cash register to accept cash, debit and credit card payments from customers.

Server / To-Go Specialist

Olive Garden
10.2022 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Delivered friendly and prompt service to dine-in and take-out guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Robert Morgan Education Center
Miami, FL
05-2015

Skills

  • Strong work ethic
  • Exceptional Customer Support
  • Phone and in-person communication
  • Time management
  • Multitasking
  • Adaptability
  • Reliability
  • Problem Solving

Timeline

Agent Team Member

Sharon Green’s State Farm Agency
12.2024 - 02.2025

To-Go Specialist

Copeland’s of New Orleans
11.2023 - 12.2024

Server / To-Go Specialist

Olive Garden
10.2022 - 12.2024

High School Diploma -

Robert Morgan Education Center
Reina Rodriguez