Reshiya Richardson
Shreveport
Summary
Data entry operator specializing in electronic health records management and patient data accuracy. Demonstrated ability to enhance patient care processes and improve documentation efficiency through effective problem-solving and collaboration. Proven track record of maintaining high standards in data integrity and operational excellence.
Overview
2027
2027
years of professional experience
Work History
Data Entry Operator II
Veterans Affairs Medical Center
Shreveport
05.2023 - 04.2026
- Entered patient data accurately into electronic health records system for streamlined access.
- Reviewed and verified documents for completeness to maintain high accuracy standards.
- Maintained confidentiality of sensitive patient information at all times to uphold trust.
- Organized medical files for easy access, contributing to improved operational efficiency.
- Collaborated with staff to ensure timely processing of documentation, minimizing delays.
- Utilized data management software to track information efficiently, improving workflow.
- Compiled data from source documents prior to entry to minimize errors.
- Supported audits by promptly providing requested documentation and reports.
Deputy Sheriff
Caddo Parish Sheriff's Office
Shreveport
2024 - 2026
- Enforced laws and regulations within assigned jurisdiction to ensure public safety.
- Prepared detailed incident and arrest reports to maintain accurate records for departmental use.
- Trained new deputies on policies and procedures, facilitating their effective integration into the team.
- Utilized law enforcement databases to identify suspects and verify investigative information, enhancing case accuracy.
- Prepared detailed reports on incidents and arrests for accurate record-keeping.
- Utilized law enforcement databases to identify suspects and verify investigative information.
- Adhered strictly to departmental policies while executing job responsibilities.
Customer Service Representative
FEMA
Bossier City
08.2022 - 08.2025
- Facilitated disaster recovery applications and processes, ensuring individuals received necessary support.
- Collaborated with team members to improve customer service strategies.
- Collaborated with team members to develop and implement customer service strategies, enhancing overall service quality.
- Educated clients on FEMA policies and application procedures.
- Coordinated with external agencies to ensure comprehensive service delivery.
- Coordinated with external agencies to streamline service delivery, resulting in more comprehensive support for clients.
Advanced Clinical Technician
Oschner Hospital
Shreveport
08.2019 - 08.2022
- Supported patient care and monitoring in collaboration with nursing staff.
- Organized and maintained medical equipment to ensure readiness for use.
- Educated patients on procedures and post-care instructions.
- Provided patient education on procedures and post-care instructions to enhance understanding.
- Assisted with scheduling appointments for patients and follow-up visits.
Education
Bachelor of Science - Biology
Grambling State University
Grambling, LA05-2020
Skills
- Electronic health records
- EHR management
- Document verification
- Data management software
- Database management
- Data quality assurance
- Documentation processing
- Data software
- Data accuracy assessments
- Data entry accuracy
- Problem solving
- Effective communication
Timeline
Data Entry Operator II
Veterans Affairs Medical Center
05.2023 - 04.2026
Customer Service Representative
FEMA
08.2022 - 08.2025
Advanced Clinical Technician
Oschner Hospital
08.2019 - 08.2022
Deputy Sheriff
Caddo Parish Sheriff's Office
2024 - 2026
Bachelor of Science - Biology
Grambling State University