Richard Courville

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Followed safety protocols to minimize workplace accidents.
• Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

I started with this company as a contractor for hire through a temporary service (Career Adventures). I started in Interior Assembly where I helped assemble Voltage regulators. This helped me to understand the product we were building. Later having aspirations to move into a skilled position I learned of the FAME which is a program designed to help build skills and learn new skills along side with certifications and a degree. In May of 2023 I joined the maintenance team and worked full time while going to school full time.

• Laid out materials and system components to prepare for installation.
• Operated tools, equipment, and machinery according to safety standards.
• Installed complete systems at new residential and business construction sites.
• Enhanced customer satisfaction by providing timely and accurate installations.

During this time I was responsible for entertainment for families. I was tasked with the installation of whole home entertainment, not just tv. I installed WiFi as well. I learned about geosynchronous satellite systems and how to find them. Also how to properly align a dish to reduce interruption of service in inclement weather. I became a trainer then a supervisor over 30 technicians in less than a year. I had a year reprieve from this position when I worked at Sabre Industries, but when that did not work out for me I returned.

• Implemented standardized work procedures, ensuring consistency in operations while maximizing efficiency.
• Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
• Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
• Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
• Conducted regular gemba walks to observe operations firsthand, identifying areas where improvements could be made immediately or over time.
• Reduced cycle time with streamlined workflows, enhancing company's ability to meet customer demand.

At Sabre Industries I received the ability to learn something new. Through Directv and Cable installations I have already had experience running low voltage cables, but here I was getting ground knowledge of the beginning of high voltage. I started out as a conduit hand where I was a green hand. I have never ran conduit before nor knew how to bend it. Wanting to make a showing on day one, I researched what it takes to be a conduit hand and learned formulas and skills needed to make correct measurements and how to bend precise bends in the conduit so it would have the fits necessary with out the wasted pipe. By doing so I quickly showed my ability to self motivate and be an asset for the company. Within four months I was the lead over the conduit department running three three man crews. At which I would find the work and ensure that each crew had all parts needed for each job to improve the effectiveness of our work. Afterwards I would personally check the work to have all defaults removed prior to inspection so that the units would pass and be available for electricians to start their work. Before leaving the company, I would follow electricians to start to gain knowledge of their works to try and become an apprentice.