Richard Kramel

• Developed and maintained relationships with key clients to drive sales growth.
• Conducted market research to identify new business opportunities and customer needs.
• Trained and mentored junior sales staff on best practices and product knowledge.
• Led negotiations with clients to secure contracts and improve revenue streams.
• Researched sales opportunities and possible leads to exceed sales goals and increase profits.

• Led sales team to exceed monthly targets through strategic planning and execution.
• Analyzed market trends to identify new business opportunities and adjust strategies accordingly.
• Collaborated with marketing department to create effective promotional campaigns driving customer engagement.
• Developed training programs to enhance product knowledge and sales techniques among staff.
• Established performance metrics for sales staff, fostering accountability and continuous improvement.
• Conducted regular performance reviews, providing feedback and coaching to enhance team productivity.
• Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily basis and implementing improvement strategies.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.

* Sales of new GMC Vehicles

*Sales of pre-owned

• Directed daily operations, guaranteeing compliance with company standards and operational efficiency.
• Implemented strategic initiatives to enhance customer satisfaction and loyalty.
• Managed budget allocation, optimizing resource usage across departments.
• Led staff development programs, fostering a culture of continuous improvement and teamwork.
• Analyzed market trends to inform inventory management and sales strategies.
• Collaborated with sales and service departments to streamline processes and improve profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Developed and implemented strategies to increase sales and profitability.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.

* Sales of Chevrolet and Cadillac vehicles