Summary
Overview
Work History
Education
Skills
Timeline
Generic

RICKEY HALE

New Orleans

Summary

Efficient Dishwasher with 4 year experience in the restaurant Service industry. Skilled at working efficiently & maintaining high standards of service & cleanliness. Friendly, hardworking & dedicated with of focus of getting the job done safely. Personable Valet Driver with proven skills in driving manual and automatic vehicles. Highly organized and proactive with excellent customer service skills. Over Number years of experience and excellent driving record.

Overview

9
9
years of professional experience

Work History

Valet Parking Assistant Manager

SP Plus Parking
New Orleans
09.2023 - Current
  • Resolved conflicts between employees or customers in a timely fashion according to company protocol.
  • Assisted customers as needed with directions or recommendations for local attractions or restaurants.
  • Ensured proper customer service was provided by valet attendants, addressing any issues that arose promptly and professionally.
  • Implemented processes for tracking lost items left in vehicles at the direction of management.
  • Provided guidance to staff members to ensure they met established standards for cleanliness, efficiency, professionalism.
  • Supervised valet attendants and ensured their compliance with company policies and procedures.

Valet Supervisor

Premiumparking
New Orleans
04.2023 - 12.2023
  • Maintained accurate records of vehicle keys, vehicles parked on site, and customer information.
  • Coordinated special events that required additional staffing or resources.
  • Resolved customer complaints in a professional and courteous manner.
  • Responded quickly when emergency situations arose related to customer needs or vehicle malfunctions.
  • Assisted with hiring processes such as interviewing candidates and conducting background checks.
  • Supervised valet staff, ensuring all tasks were completed in a timely and efficient manner.

Valet Driver

LAZ Parking
New Orleans
02.2023 - 08.2023
  • Adhered to traffic laws and regulations while driving.
  • Validated customer tickets, collected fees, and issued change as needed.
  • Assisted disabled patrons with entering and exiting their vehicles if necessary.
  • Organized transportation for customers who had difficulty walking long distances or carrying heavy loads.
  • Assisted customers with luggage and packages before and after parking vehicles.

Valet Driver

Hotel Monteleone
New Orleans
04.2018 - 12.2022
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.

Dishwasher, Food prep

La Boulangerie
01.2018 - 08.2018
  • Clean dishes, equipment, & utensils
  • Maintain kitchen area
  • Clean tables & Restrooms

Security Guard

Admiral Security
06.2016 - 12.2017
  • Clean dishes, equipment, & Utensils
  • Run and Bus tables, Monitoring surveillance equipment
  • Patrolling premises
  • Inspecting buildings & equipment

Education

High school Diploma -

San Diego School of creative & performing arts
San Diego, CA

Skills

  • Safe Driving Practices
  • Directing Traffic
  • Maintaining Clean Work Areas
  • Guest Assistance
  • Attention to Detail
  • Vehicle Damage Assessment
  • Conflict resolution
  • Customer service
  • Staff supervision
  • Parking procedures
  • Team leadership
  • Problem solving
  • Communication skills
  • Record keeping
  • Time management
  • Employee training
  • Customer relationship management
  • Cleanliness standards
  • Attention to detail
  • Professional communication
  • Professional appearance
  • Employee scheduling
  • Cash handling expertise
  • Parking management
  • Vehicle safety
  • Incident reporting
  • Basic vehicle maintenance

Timeline

Valet Parking Assistant Manager

SP Plus Parking
09.2023 - Current

Valet Supervisor

Premiumparking
04.2023 - 12.2023

Valet Driver

LAZ Parking
02.2023 - 08.2023

Valet Driver

Hotel Monteleone
04.2018 - 12.2022

Dishwasher, Food prep

La Boulangerie
01.2018 - 08.2018

Security Guard

Admiral Security
06.2016 - 12.2017

High school Diploma -

San Diego School of creative & performing arts

Similar Profiles

CREATE PROFILE
RICKEY HALE