Ricky Magee Jr.
Harvey,LA
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
13
13
years of professional experience
Work History
Store Manger
City Gear LLC
10.2019 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Clerk
Seaonus
12.2011 - 11.2014
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Input data into spreadsheets and databases.
Lifeguard
N.O.R.D
05.2010 - 08.2013
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Educated patrons on safety protocols and enforced safety rules.
- Administered CPR and first-aid following best practices.
- Recorded daily activity logs and incident reports for tracking purposes.
Education
BBA - Business Management
Grambling State University
Grambling, LA12.2023
BBA - Computer And Information Sciences
Grambling State University
Grambling, LA12.2023
High School Diploma -
St. Augustine High School
New Orleans, LA05.2011
Skills
- Manage Contracts
- Adobe Systems Adobe Acrobat
- Financial Management
- IBM Power Systems Software
- Project Management
- Microsoft Windows
- Google Docs
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
- Increased sales by 14% by coaching department managers on new merchandising standards.
- Apart of the The National Society Of Leadership & Success (NSLS)
Timeline
Store Manger
City Gear LLC
10.2019 - Current
Clerk
Seaonus
12.2011 - 11.2014
Lifeguard
N.O.R.D
05.2010 - 08.2013
BBA - Business Management
Grambling State University
BBA - Computer And Information Sciences
Grambling State University
High School Diploma -
St. Augustine High School
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