Riley McManus
Slidell
Summary
Dynamic professional with a proven track record at Five Below, utilizing data analysis and communication skills to enhance sales and customer experiences. Recognized for exceptional performance in evaluating team effectiveness, while fostering positive relationships, and contributing significantly to operational success and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Part Time Shift Leader
Five Below
Slidell
11.2023 - Current
- Analyzed sales data on a weekly basis in order to identify trends or opportunities for improvement.
- Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
- Evaluated employee performance, delivering individualized feedback and praise.
- Educated customers about offerings, promotions and pricing to boost sales.
- Maintained positive working relationship with fellow staff and management.
Veterinary Technician
Gause Boulevard Veterinary Hospital
Slidell
05.2023 - 08.2023
- Provided outstanding service to pet owners, ensuring repeat business.
- Assisted veterinarians in performing surgical procedures by preparing the operating room, monitoring anesthesia levels, and administering medications to animals.
- Consistently commended by management for delivering outstanding customer service.
Education
High School Diploma -
Northshore Highschool
Slidell05-2023
Skills
- Data analysis
- Sales forecasting
- Customer education
- Inventory management
- Customer service
- Communication skills
Languages
ASL
Limited
References
References available upon request.
Timeline
Part Time Shift Leader
Five Below
11.2023 - Current
Veterinary Technician
Gause Boulevard Veterinary Hospital
05.2023 - 08.2023
High School Diploma -
Northshore Highschool
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