Riley Steinbrenner
New Orleans
Summary
Valued Project Manager who addresses complex obstacles with experienced insight and anticipation. Demonstrates knowledge of quality management principles through clear communication of task expectations and informed suggestions for process optimizations. Determined advocate of safe and ethical work environment for staff to comfortably accomplish project objectives according to organizational standards.
Overview
6
6
years of professional experience
Work History
Federal Project Manager & Assistant Incident Management Division (IMD) Head
U.S. Coast Guard (USCG)
12.2021 - Current
- Oversaw response for 752 pollution cases & managed $35K in federal cleanup funds to minimize impact to env't
- Represented IMD by attending local meetings w/ state agencies & community partners, fostered 20+ relationships
- Co-wrote 159-page Standard Operating Procedures manual, including 6 chapters & 28 enclosures, w/in deadline
- Assist IMD Head in supervising 15 enlisted members & response operations for busiest pollution dept
- In USCG.
Operations Officer, Mission Control Center
U.S. Coast Guard
11.2020 - 06.2023
- Prosecuted 124 maritime search-and-rescue cases, saving/assisting 161 lives & protecting $1.8M in property, while directing a team of 4-6 watchstanders & 2-4 USCG boat & air assets in a fast-paced environment
- Led 42 operational morning briefs to unit CEO & department heads.
Marketing and Business Development Executive & Customer Success Specialist
Curate
09.2019 - 06.2020
- Helped grow Curate's annual revenue 470%, resulting in CEO securing $1.6M in venture capital funding
- Oversaw successful transition of entire client base from monthly to annual contracts w/ 99% retention
- Trained, managed team of 2 Sales Reps, 1 intern; led weekly sales forecast meetings.
Operations Coordinator & Marketing and Business Development Coordinator
Curate
02.2018 - 09.2019
- Established company's marketing dept; oversaw $500/month in ad spend, resulting in 200% return on investment
- Made 150 cold calls/week, led product demos; wrote email templates for automation, documented sales processes.
Education
B.S. Life Sciences Communication & Environmental Studies certificate -
University of Wisconsin-Madison
Skills
- Organizing
- Educational Program Development
- Planning
- Coordinating
- Time Management
- Writing
- Public Speaking
Timeline
Federal Project Manager & Assistant Incident Management Division (IMD) Head
U.S. Coast Guard (USCG)
12.2021 - Current
Operations Officer, Mission Control Center
U.S. Coast Guard
11.2020 - 06.2023
Marketing and Business Development Executive & Customer Success Specialist
Curate
09.2019 - 06.2020
Operations Coordinator & Marketing and Business Development Coordinator
Curate
02.2018 - 09.2019
B.S. Life Sciences Communication & Environmental Studies certificate -
University of Wisconsin-Madison
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