Rita Marti
Metairie
Summary
Professional with strong background in specialty food retail. Adept at product knowledge, customer service, and maintaining high standards in quality and presentation. Known for team collaboration and adaptability to changing needs, ensuring consistent results. Skilled in inventory management, sales, and fostering positive customer experiences. Reliable and results-oriented, bringing value to every interaction.
Overview
9
9
years of professional experience
Work History
Cheese Clerk
Kroger Metro Market
09.2024 - 01.2026
- Managed ingredient sourcing and preparation to support efficient production workflows in the department.
- Facilitated unloading of products to maintain efficient supply chain processes.
- Achieved efficient inventory control through diligent markdown execution and comprehensive log maintenance.
- Coordinated supply orders to maintain inventory levels and support daily operations.
- Assisted customers by providing timely and attentive service.
Deburr Technician
SKS Machinery (Badger State Staffing)
04.2024 - 07.2024
- Performed meticulous deburring of small aircraft parts to ensure optimal quality and safety standards.
- Optimized workflows to ensure timely achievement of production deadlines.
- Followed detailed work instructions and blueprints to maintain high-quality production standards.
Customer Service Representative
Steve’s Plumbing and Heating
03.2023 - 04.2024
- Coordinated all client and new customer appointments, prioritizing emergency service requests for prompt response.
- Guided clients through the establishment of financial assistance programs to streamline invoice repayment and processing.
- Developed and submitted detailed reporting to support compliance with Department of Natural Resources regulations.
- Supported finance team by managing payroll operations and accurately calculating technician commissions.
Program Assistant
CAP Services Inc
03.2022 - 03.2023
- Executed background and DMV checks to ensure compliance and accuracy in employee records.
- Facilitated daily deposit processing and check mailing for finance department.
- Executed weekly reconciliation of meter metrics to ensure data accuracy.
- Coordinated and dispatched all departmental correspondences to maintain organizational communication flow.
- Facilitated access to emergency assistance for individuals and callers in crisis situations.
- Managed procurement of office supplies for nine departmental territories.
Office Assistant
Badger State Staffing
09.2019 - 02.2022
- Developed and executed targeted advertisements for job platforms including Indeed, Facebook, Craigslist, Glassdoor, and company website.
- Engaged with potential candidates via phone and email to arrange interviews and assess their interest in opportunities.
- Managed updates to applicant files to ensure accurate and current information.
- Conducted site visits to evaluate and address client staffing requirements.
- Optimized job posting visibility to retain a high volume of applicants.
Office and Accounting Clerk
Morgan Services Inc
10.2016 - 07.2019
- Engaged with clients to address outstanding bills and ensure timely collection of past due accounts.
- Coordinated scheduling of interviews for applicants with HR manager.
- Oversaw servicing of collections and inventory to ensure accuracy and efficiency.
- Oversaw daily inventory updates to ensure alignment with sales fluctuations for headquarters and regional branches in Western New York.
- Managed maintenance and verification of sensitive data to support compliance with organizational standards.
- Executed reconciliation of product stock to ensure seamless client account closure.
- Facilitated processing of incoming phone orders to ensure timely fulfillment.
- Managed filing of new applications and organization of new hire paperwork packets.
Education
AAS - Early Childhood Education
Erie County Community College
Buffalo, NYSkills
- Product presentation
- Merchandising strategies
- Upselling products
- Customer service
- Time management
- Strong communication and interpersonal skill
- Team cooperation
Timeline
Cheese Clerk
Kroger Metro Market
09.2024 - 01.2026
Deburr Technician
SKS Machinery (Badger State Staffing)
04.2024 - 07.2024
Customer Service Representative
Steve’s Plumbing and Heating
03.2023 - 04.2024
Program Assistant
CAP Services Inc
03.2022 - 03.2023
Office Assistant
Badger State Staffing
09.2019 - 02.2022
Office and Accounting Clerk
Morgan Services Inc
10.2016 - 07.2019
AAS - Early Childhood Education
Erie County Community College