Robbie Heindel
New Orleans
Summary
Dynamic sales and management professional with expertise in customer service and inventory management. Proven ability to enhance store performance through strategic team collaboration and persuasive communication.
Overview
9
9
years of professional experience
Work History
Sales Specialist
Lowe's
New Orleans, LA
03.2025 - 02.2026
- Assisted customers in product selection and provided expert knowledge on home improvement solutions.
- Maintained organized displays to enhance customer shopping experience and promote sales initiatives.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Store Co-Manager
Journeys Shoes
New Orleans, LA
11.2023 - 03.2025
- Supervised daily store operations, ensuring compliance with company policies and standards.
- Hiring and training of new employees on product knowledge and customer service best practices.
- Ensured a high level of customer satisfaction with proactive engagement, addressing concerns, and providing personalized assistance.
- Managed daily cash handling procedures including deposits and ensuring accurate transactions at all times.
- Receiving of all orders, stocking and heavy lifting..
Warehouse Supervisor
Louisiana Crawfish Co.
New Orleans, LA
02.2017 - 11.2023
- Supervised daily warehouse operations, ensuring adherence to food and safety protocols.
- Coordinated shipping and receiving activities.
- Organized and managed data on vendor satisfaction.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Loading and unloading daily shipments
Education
High School Diploma -
Edna Karr High School
New Orleans, LA01-2014
Associate of Arts - General Studies
Delgado Community College
New Orleans, LA01-2019
Skills
Problem solving
Communication
Stocking, heavy lifting
Customer service
Inventory management
Team delegation
Persuasion techniques
Timeline
Sales Specialist
Lowe's
03.2025 - 02.2026
Store Co-Manager
Journeys Shoes
11.2023 - 03.2025
Warehouse Supervisor
Louisiana Crawfish Co.
02.2017 - 11.2023
High School Diploma -
Edna Karr High School
Associate of Arts - General Studies
Delgado Community College