Summary
Overview
Work History
Education
Skills
Specialty Training
Professional Associations
Awards
Service Academies
Timeline
Generic

Robert E. Jump

Bossier City

Summary

An accomplished Emergency Manager with 30+ years of experience in disaster preparedness, response and crisis management. Proficient in developing emergency plans, conducting risk and threat assessments, and leading a multi-agency response to problem solving. Committed to enhancing community and organizational resilience and safety through preparedness initiatives and resource management.

Overview

36
36
years of professional experience

Work History

Captain

Caddo Parish Sheriff’s Office
01.2022 - 01.2025
  • Supervised a team of 26 telecommunicators (911 Dispatchers) to ensure efficient emergency response coordination for the citizens of Caddo Parish.
  • Since 2004 I have been on the planning committee for every annual community wide full scale exercise the office has hosted and held the position of Exercise Director multiple occasions.
  • Communications Division

Emergency Manager for Caddo Parish

Caddo Parish Sheriff’s Office
01.2014 - 01.2025
  • Managed a comprehensive emergency management program for Caddo Parish and the 225,000 citizens who call northwest Louisiana home.
  • Executed preparedness program activities with the intent to reduce the impacts of disasters to the community and enhance critical infrastructure resilience.
  • Developed, implemented, and maintained the Caddo Parish Emergency Operations Plan, Hazard Mitigation Plan and Continuity of Operations Plan.
  • Through mitigation, preparedness, response and recovery co-coordinated emergency operations to manage whatever impact an all-hazard event presented.
  • Consulted with the Parish President and Municipal Mayors on emergency management strategies when dealing with local, state and federal emergency declarations.
  • Performed incident command and logistics management roles within the Caddo Emergency Operations Center (EOC) and related incident specific field Unified Command Posts.
  • Provided expert knowledge and advice to parish and municipal department heads on emergency activation protocols, fostering inter-departmental collaboration.
  • Collaborated with private industry and non-governmental organizations to strengthen emergency preparedness initiatives.
  • Liaison for the parish to other local, state and federal emergency management agencies.
  • Helped coordinate resources from surrounding communities and the State of Louisiana in the event of an emergency.
  • Coordinated public outreach and education in preparing for and responding to local emergencies.
  • Directed staff through the management of grant programs, emergency operations planning, training and exercises.
  • Homeland Security & Emergency Preparedness Division

Director of Administration/Chief Financial Officer

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2007 - 01.2014
  • Operational control of the Emergency Operation Centers in the absence of the Director.
  • Created and maintained annual budgets and reconciled general ledger accounts.
  • Created quarterly financials for the Executive Council.
  • Coordinated and assisted in the audit process of the company’s financials.
  • 2011, Certified Louisiana Emergency Manager with Professional Distinction

Chairperson Caddo-Bossier Local Emergency Planning Committee

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2005 - 01.2014
  • Lead 40+-member team to catalogue potential hazards and available resources within our community, mitigate those hazards where feasible and write emergency plans.

Information Technology and Communications Manager

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2003 - 01.2014
  • Maintain audio visual components within the Caddo and Bossier Emergency Operation Centers.
  • Maintain computer network of workstations, central file server and email exchange server.
  • System administrator for the WebEOC (web-based emergency operations center).
  • System administrator for the FirstCall Telephone Warning System.

State Homeland Security Grant Program Manager

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2005 - 01.2007
  • Responsible for timely grant applications to secure funding.
  • Oversaw the purchasing process remaining compliant with Louisiana Revised Statute 38 Public Bid Law.
  • Secured and distributed $13.5 million in equipment for local government and first responders.
  • Created and maintained inventory control and distribution of equipment.
  • 2012, Led 40+-member team in completing the Threat and Hazard Identification and Risk Assessment for Caddo and Bossier Parishes.

Assistant Director

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2005 - 01.2007
  • Operational control of the Emergency Operation Centers in the absence of the Director.
  • Responsible for Continuity of Operations Planning.
  • 2007, Oversaw the overhaul of the Caddo-Bossier Comprehensive Emergency Operations Plan to an Emergency Support Functions based plan.
  • 2004 to 2008, Member of the Louisiana Shelter Task Force.

Metropolitan Medical Response System Coordinator

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2004 - 01.2005
  • Coordinated the medical communities planning for and response to a Chemical, Biological, Radiological, Nuclear, and Explosive type events.

Plans and Training Officer

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2002 - 01.2004
  • Maintain the Caddo-Bossier Emergency Operations Plan.
  • Facilitate Federal Emergency Management Agency training.

Customer Service Associate

Bank One
01.2000 - 01.2002

Simply For Sports Sales Associate

JC Penney’s
01.1997 - 01.2000
  • 1998 & 1999, Top Sales Associate for my entity.

Administrative Assistant/Physical Therapy Aid

Tietjen Physical Therapy, Inc.
01.1997 - 01.1999

Fire Protection Supervisor

United States Air Force
01.1992 - 01.1997

Fire Protection Supervisor

United States Air Force
01.1989 - 01.1992
  • Gulf War Veteran, Iraq
  • Operation Provide Promise/Deny Flight Veteran, Italy (Bosnian Conflict)

Education

Peace Officer Standards & Training (POST) Basic Certification -

North Louisiana Criminal Justice Academy
Plain Dealing, LA
01.2009

Bachelor of Liberal Arts - Geography

Louisiana State University
Shreveport, LA
01.2002

Fire Protection Academy Basic Certification -

United States Air Force
Chanute Air Force Base, IL
01.1990

Basic Military Training -

United States Air Force
Lackland Air Force Base, TX
01.1989

Skills

  • Microsoft Office
  • Microsoft Teams
  • Mac Operating Systems
  • Google Drive
  • Leadership qualities
  • Crew resource management
  • Emergency management
  • Public speaking
  • Emergency response
  • Teamwork and collaboration
  • Excellent communication
  • Relationship building
  • Crisis management

Specialty Training

  • 1992, Certified Alarm Room Communications 911/Emergency Operator
  • 1993, Certified Hazardous Materials Technician
  • 1993, Certified Emergency Medical Technician
  • 1995, Certified in Aircraft, Structural, High Angle and Confined Space Rescue
  • 1995, Certified Training Instructor for Confined Space Rescue
  • 1995, Graduated Rescue School
  • 1996, Graduated Airman Leadership School

Professional Associations

  • Louisiana Emergency Preparedness Association, Baton Rouge, LA, 2003 - 2016, President, 2011 - 2012, Board of Directors, 2006 - 2016, Chairperson By-Laws Committee, 2013 - 2016, Chairperson Association Workshop/Conference, 2005 - 2006, Chairperson Louisiana Emergency Management Certification Committee, 2008 - 2011
  • Caddo-Bossier Soccer Association, Shreveport, LA, 2010 - Present, Shreveport United Head Coach, 2012 - Present, Member National Soccer Coaches Association of America, 2013 - Present
  • St. Mark’s Cathedral, Shreveport, LA, 2008 - 2011, Vestry Member

Awards

  • 1990, Honor Graduate Basic Military Training
  • 1997, Developed a confined space training program which received “Benchmark” classification.
  • 1997, Received a Commendation Medal and 4 Achievement Medals during 7-year enlistment.
  • 1997, Received the Humanitarian Service Medal for volunteer relief efforts in the aftermath of two Hurricanes.

Service Academies

  • North Louisiana Criminal Justice Academy, Plain Dealing, LA, Peace Officer Standards & Training (POST) Basic Certification, 2009
  • United States Air Force, Chanute Air Force Base, Chanute, IL, Fire Protection Academy Basic Certification, 1990
  • United States Air Force, Lackland Air Force Base, Lackland, TX, Basic Military Training, 1989

Timeline

Captain

Caddo Parish Sheriff’s Office
01.2022 - 01.2025

Emergency Manager for Caddo Parish

Caddo Parish Sheriff’s Office
01.2014 - 01.2025

Director of Administration/Chief Financial Officer

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2007 - 01.2014

Chairperson Caddo-Bossier Local Emergency Planning Committee

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2005 - 01.2014

State Homeland Security Grant Program Manager

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2005 - 01.2007

Assistant Director

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2005 - 01.2007

Metropolitan Medical Response System Coordinator

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2004 - 01.2005

Information Technology and Communications Manager

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2003 - 01.2014

Plans and Training Officer

Caddo-Bossier Office of Homeland Security & Emergency Preparedness
01.2002 - 01.2004

Customer Service Associate

Bank One
01.2000 - 01.2002

Simply For Sports Sales Associate

JC Penney’s
01.1997 - 01.2000

Administrative Assistant/Physical Therapy Aid

Tietjen Physical Therapy, Inc.
01.1997 - 01.1999

Fire Protection Supervisor

United States Air Force
01.1992 - 01.1997

Fire Protection Supervisor

United States Air Force
01.1989 - 01.1992

Bachelor of Liberal Arts - Geography

Louisiana State University

Fire Protection Academy Basic Certification -

United States Air Force

Basic Military Training -

United States Air Force

Peace Officer Standards & Training (POST) Basic Certification -

North Louisiana Criminal Justice Academy
Robert E. Jump