- Auto Repair/Restoration
- Coding and Programming
- Cooking
- Personal Development and Self-Improvement
Robert Smith
Covington
Summary
Dynamic hospitality professional with extensive experience, excelling in inventory management and customer service. Proven ability to enhance team productivity and resolve conflicts, ensuring exceptional guest experiences. Skilled in mixology and staff training, fostering a cohesive work environment while maintaining high standards of service.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals.
Moving to Houston area.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Meribo
02.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supervised special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Supervised and trained staff.
Head Barback
Southern Hotel
04.2020 - 02.2022
- Streamlined bar operations by effectively managing inventory levels and placing orders as needed.
- Aided management in conducting regular inventory audits for accurate tracking of stock levels and consumption patterns.
- Educated new hires on proper barback etiquette, promoting a positive work environment for all team members.
Restaurant Waiter
Megumi
05.2014 - 04.2020
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue.
Education
Associate of Science - Chemistry
University of New Orleans
New Orleans, LA06-2024
High School Diploma -
Mandeville Highschool
Mandeville, LA05-2014
Skills
- Inventory management
- POS system operation
- Cash handling
- Customer service
- Mixology
- Staff training
- Hospitality and accommodation
- Bar setup and breakdown
- Able to stand twelve hours
- Menu memorization
Certification
RV Server Permit for Louisiana
Interests
Timeline
Bartender Shift Manager
Meribo
02.2022 - Current
Head Barback
Southern Hotel
04.2020 - 02.2022
Restaurant Waiter
Megumi
05.2014 - 04.2020
Associate of Science - Chemistry
University of New Orleans
High School Diploma -
Mandeville Highschool
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