Roberto Brown
Monroe
Summary
Firm Juvenile Detention Officer with a extensive background working in juvenile corrections. Excellent communication and time management abilities. Strong knowledge of all juvenile corrections procedures and interaction concepts.
Overview
12
12
years of professional experience
2003
2003
years of post-secondary education
Work History
Juvenile Detention Officer
Swanson
Columbia
06.2022 - Current
- Supervised daily activities and behavior of detained youth in secure environments.
- Conducted regular inspections of facilities to maintain safety and security standards.
- Monitored interactions among residents to prevent conflicts and ensure compliance.
- Documented incidents and behaviors in reports for review by management.
- Implemented de-escalation techniques to manage volatile situations effectively.
- Collaborated with healthcare staff to address youth medical and mental health needs.
- Assisted in the development of rehabilitation programs for youth residents.
- Trained new staff on policies, procedures, and emergency protocols at the facility.
- Completed daily reports.
- Facilitated communication between detainees and their families when appropriate.
- Informed detained youths about available services that could assist them upon release.
- Provided guidance regarding legal rights and responsibilities of juvenile offenders.
- Helped facilitate transition back into society by providing resources such as job placement assistance or housing referrals.
- Patrolled correctional facility to ensure it's clean, secure and maintained.
- Observed and recorded progress of each juvenile offender.
- Followed medical orders and dispensed medications, when needed.
- Assisted with resolving disputes between detainees peacefully.
- Ensured a safe environment was maintained within the facility at all times.
- Maintained records of individual detainees' progress and behavior while in custody.
- Reported incidents of misconduct or violations of policy to supervisors.
- Transported juvenile detainees to court hearings or other appointments as required.
- Provided emotional and physical support to juveniles in detention facilities.
- Organized educational programs for detained juveniles to help them prepare for life after release from detention centers.
- Adhered to all laws pertaining to the confinement of minors in a detention center.
- Monitored detainees for compliance with regulations, safety protocols, and behavior standards.
Warehouse Supervisor
Elmore Companies
Monroe
03.2016 - 01.2022
- Supervised daily warehouse operations and ensured adherence to safety protocols.
- Coordinated shipping and receiving activities for timely order fulfillment.
- Managed inventory levels and conducted regular stock audits for accuracy.
- Generated warehouse shipping documents, packing lists and invoices.
- Supervised loading and unloading of materials from incoming trucks.
- Organized training sessions on best practices for handling materials safely.
- Monitored performance metrics and provided feedback to team members regularly.
- Maintained clear communication with cross-functional teams to resolve issues.
- Implemented process improvements to enhance efficiency in warehouse workflows.
- Trained new staff on warehouse procedures and equipment usage.
- Maintained and updated inventory records accurately.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Addressed any problems that may arise during day-to-day operations in a timely manner.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Provided leadership to motivate staff members to achieve performance goals.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Coordinated with other departments to ensure smooth flow of materials.
- Managed daily cycle counts to maintain accurate inventory levels at all times.
- Identified process improvement opportunities within the warehouse environment.
Detention office supervisor
Green oaks
Monroe
02.2014 - 02.2018
- Supervised daily office operations and ensured adherence to company policies.
- Coordinated schedules and managed workflow among administrative staff.
- Implemented office procedures to enhance efficiency and productivity.
- Trained new employees on company systems and operational protocols.
- Maintained office supplies inventory and facilitated procurement processes.
- Assisted in developing training materials for staff development programs.
- Evaluated employee performance and provided constructive feedback regularly.
- Supervised, trained and mentored staff members in the use of office equipment and procedures.
- Resolved customer complaints regarding products or services offered by the company.
- Managed payroll processing functions for all employees in the department.
- Defined and documented office procedures by updating SOPs and planning comprehensive training for administrative support staff.
- Maintained inventory of office supplies by ordering materials as needed.
- Assisted with recruitment processes including interviewing potential candidates.
- Provided technical support to staff members using computers or other electronic devices.
- Attended weekly staff meetings to discuss current issues affecting the department.
- Monitored and evaluated office operations to ensure accuracy and efficiency.
- Organized corporate events such as conferences, seminars or workshops.
- Conducted regular performance evaluations for staff members.
- Ensured compliance with safety regulations within the workplace environment.
- Planned staff and training meetings and scheduled conference rooms.
- Processed invoices from vendors in a timely manner to avoid late payment penalties.
- Directed and oversaw office personnel activities.
- Conducted staff performance evaluations to monitor progress and individual skills.
- Compiled data from various sources into spreadsheets for analysis purposes.
- Developed, implemented and maintained office systems, policies and procedures for record keeping, filing and other administrative activities.
- Distributed memos and updates to apprise departments and divisions of corporate objectives and developments.
- Scheduled meetings, appointments and travel arrangements for management personnel.
- Established guidelines for efficient and economical use of supplies and equipment.
- Prepared documents required for legal proceedings such as contracts or agreements.
- Administered payroll and maintained proper documentation of employee personnel.
- Elevated customer satisfaction ratings by promptly resolving client and case issues.
Education
Ouachita High School
Monroe, LASkills
- Behavior management
- De-escalation techniques
- Incident reporting
- Rehabilitation program development
- Youth counseling
- Team leadership
Timeline
Juvenile Detention Officer
Swanson
06.2022 - Current
Warehouse Supervisor
Elmore Companies
03.2016 - 01.2022
Detention office supervisor
Green oaks
02.2014 - 02.2018
Ouachita High School