Rock Wilson
Oakville
Overview
7
7
years of professional experience
Work History
Sports Writer
FanSided
07.2023 - Current
- Writing, researching, and analyzing newsworthy events that are focused on basketball.
- Collaborating with editors and other staff members to refine story angles and content.
- Developing relationships with sources and contacts to gain additional insight.
- Utilizing SEO principles to optimize content for search engine rankings.
Data Quality Specialist
Cohere
06.2023 - Current
- Elevated large language models' performance through valuable annotations and insights, enhancing their understanding and effectiveness.
- Played pivotal role in the improvement of language models by making significant contributions to data quality enhancements.
- Label, rank, audit, and correct machine learning data.
- Complete text-based tasks efficiently and attentively.
- Evaluating large datasets for quality and accuracy.
Retail Sales Associate
Walt Disney World
06.2022 - 08.2022
- Greeted customers and helped with product questions, selections and purchases.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders and gift card activations.
- Engaged with guests, addressing their needs, giving directions, and answering their questions were all emphasized in creating guest satisfaction and guest experience.
- Prioritized helping customers over completing other routine tasks in-store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Pro Shop Attendant
Deerfield Golf Club
04.2019 - 09.2019
- Checked in members and guests for their scheduled tee-off, and ensured no delay on golf course through maintaining punctual schedule.
- Trained back shop staff and organized their duties.
- Interacted and assisted all members and guests with their inquiries and products most suitable to their needs.
- Responsible for closing and locking up Shop and Golf Club on nightly basis.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles.
- Maintained full knowledge of golf tournaments and events to answer member questions pertaining to events.
- Took phone calls to book tee times and answer questions pertaining to golf operations.
- Managed efficient cash register operations.
Camera operator
TVCogeco
04.2018 - 05.2018
- Audio/Visual studio work.
- Set up equipment for inside and outside shots.
- Operated television studio cameras during live production.
- Volunteer work.
Back Shop Attendant
Deerfield Golf Club
04.2017 - 04.2018
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Built and established positive relationships with patrons, team members and supervisors.
- Cleaned golf clubs and prepped golf carts.
- Ensured back shop was clean.
- Picked and cleaned driving range.
- Prepared and cleaned members’ golf clubs for next day.
Customer Service
Masterlift Inc
07.2017 - 08.2017
- Picked up and delivered parts for customers.
- Filed paperwork.
- Divided stock items into separate departments.
Education
Bachelor of Arts - Communication Studies
Wilfrid Laurier University
Waterloo, ON06.2023
Bachelor of Arts - School of Arts And Law
University of Birmingham
Birmingham, England12.2022
High School Diploma -
Thomas A. Blakelock High School
Oakville06.2018
Skills
- Time Management
- Adaptability
- Attention to Detail
- Interpersonal Communication
- Organization
- Teamwork and Collaboration
- Critical Thinking
- Pitching Articles
Timeline
Sports Writer
FanSided
07.2023 - Current
Data Quality Specialist
Cohere
06.2023 - Current
Retail Sales Associate
Walt Disney World
06.2022 - 08.2022
Pro Shop Attendant
Deerfield Golf Club
04.2019 - 09.2019
Camera operator
TVCogeco
04.2018 - 05.2018
Customer Service
Masterlift Inc
07.2017 - 08.2017
Back Shop Attendant
Deerfield Golf Club
04.2017 - 04.2018
Bachelor of Arts - Communication Studies
Wilfrid Laurier University
Bachelor of Arts - School of Arts And Law
University of Birmingham
High School Diploma -
Thomas A. Blakelock High School
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