Graphic design student seeking employment with an organization in a customer service role to leverage my experience, education and skills with a positive attitude, enthusiasm, and willingness to learn.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Footwear Associate
Academy Sports Outdoors
Baton Rouge
10.2025 - Current
Guided customers in selecting footwear tailored to individual needs and preferences, resulting in increased customer satisfaction
Organized and enhanced product displays to attract customer attention and promote sales
Delivered exceptional customer service to improve overall shopping experience and foster customer loyalty
Supported team members with stocking and store operations
Merchandiser
Lowe's Home Improvement
Baton Rouge
07.2023 - 06.2024
Organized store merchandise aligned with customer preferences and business objectives to drive sales
Prepared store with new merchandise, optimized product displays, and updated pricing and signage to enhance customer experience
Collaborated with vendors and associates to fulfill customer requests and meet store requirements
Guided customers to desired products in-store
Followed detailed merchandising resets
Executed various tasks as required by management
Seasonal Stock Person
Hobby Lobby
Baton Rouge
08.2020 - 08.2022
Guided and assisted all customers
Unloaded weekly trucks, sorted, and staged merchandise for efficient store distribution
Continually updated the seasonal area as required by corporate's diorama
Returned re-shopped merchandise from cashiers' areas to designated locations
Updated the seasonal area according to corporate guidelines
Kept entire store free of dust and debris
Performed various tasks to support team operations.