Roderick Gordon

Pick up and safely transport customers safely to their desired destinations.

• Managed inventory control, cash control, and store opening and closing procedures.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Developed kitchen staff through training, disciplinary action, and performance reviews.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
• Scheduled and received food and beverage deliveries, adhering to food cost and budget.
• Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
• Verified prepared food met standards for quality and quantity before serving to customers.

• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Approved regular payroll submissions for employees.
• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Assisted with hiring, training and mentoring new staff members.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Managed inventory control, cash control, and store opening and closing procedures.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.