Rodrick Murphy
Bossier City
Summary
Results-driven professional with 17 years of experience in team leadership and performance monitoring. Skilled in coaching and mentoring, with a strong focus on conflict resolution and process improvement to boost team effectiveness and customer satisfaction.
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Team Lead
Walmart Super Center
Shreveport, LA
05.2009 - Current
- Supervised team of associates to ensure optimal customer service and operational efficiency.
- Implemented training programs that enhanced staff performance and product knowledge.
- Developed scheduling strategies to maintain appropriate staffing levels during peak hours.
- Oversaw inventory management processes, ensuring accurate stock levels and timely replenishment.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Led initiatives focused on reducing waste and improving sustainability practices in store operations.
- Trained new team members by relaying information on company procedures and safety requirements.
- Serve as a role model for the team by demonstrating commitment to excellence, professionalism, and upholding company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different departments to provide optimal coverage to meet production goals.
- Increased customer satisfaction by ensuring timely completion of projects.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
High School Diploma -
Bossier High School
Bossier City, LASkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Workplace safety
- Quality control
- Performance improvement
- Operations management
- Production monitoring
- Process improvement
- Diversity and inclusion
- Corporate social responsibility
Accomplishments
- Seventeen years with the company
- Eleven years of supervising experience.
- Supervised a remodeling in 2024, store 376.
- Produce Department manager.
- Meat/Produce, food and consumables Team Lead.
- Stocking 2 Team Lead.
- Worked multiple remodels.
- Chosen to attend Shareholder's meeting in 2022.
.
Certification
- Food Safety
- Certified on power lifting experience/forklift.
Timeline
Team Lead
Walmart Super Center
05.2009 - Current
High School Diploma -
Bossier High School