Ronald Gilmore
Slidell
Summary
Experienced in managing daily operations, including hiring and training staff, while developing policies and procedures to enhance organizational efficiency. Demonstrated ability to ensure compliance with local, state, and federal regulations, overseeing budgeting and financial management to support business objectives. Collaborated with stakeholders on joint ventures and resource sharing, maintaining strong client relationships through superior customer service. Proven track record in creating marketing campaigns and implementing strategies that increase customer satisfaction and drive profitability.
Overview
39
39
years of professional experience
Work History
Owner/Operator Gilmore Transportation Ceo
Fast Track Transportation
Houma
09.2024 - 03.2025
- Managed daily operations of business, including hiring and training staff.
- Developed policies and procedures for the organization.
- Ensured compliance with applicable laws and regulations related to business operations.
- Oversaw budgeting and financial management.
- Ensured compliance with local, state, and federal regulations.
- Collaborated with other owners on joint ventures and shared resources.
- Maintained relationships with existing clients by providing superior customer service.
- Created marketing campaigns to attract new customers.
- Researched potential partners in order to expand services offered.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Reviewed legal documents related to business operations.
- Developed strategic plans to increase profitability and efficiency.
- Set pricing structures according to market analytics and emerging trends.
- Developed and implemented successful sales strategies to meet business goals.
- Led startup and creation of operational procedures and workflow planning.
Owner/Operator Gilmore Transportation Ceo
Acme Truck Line
Belle Chasse
04.2020 - 07.2024
- Ensured compliance with applicable laws and regulations related to business operations.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Reviewed legal documents related to business operations.
- Analyzed industry trends to develop competitive strategies.
- Analyzed market trends to identify new business opportunities.
- Researched potential partners in order to expand services offered.
- Implemented quality assurance processes to ensure product excellence.
- Oversaw budgeting and financial management.
- Collaborated with other owners on joint ventures and shared resources.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Managed daily operations of business, including hiring and training staff.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
Owner/Operator Gilmore Transportation Ceo
Great Southern Motor Cargo
New Orleans
04.2016 - 03.2020
- Ensured compliance with applicable laws and regulations related to business operations.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Reviewed legal documents related to business operations.
- Monitored performance of personnel against goals set forth by the company.
- Implemented quality assurance processes to ensure product excellence.
- Oversaw budgeting and financial management.
Owner/Operator Gilmore Transportation Ceo
Acme Truck Line
Belle Chasse
02.1995 - 02.2016
- Ensured compliance with applicable laws and regulations related to business operations.
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Reviewed legal documents related to business operations.
- Analyzed industry trends to develop competitive strategies.
- Analyzed market trends to identify new business opportunities.
- Researched potential partners in order to expand services offered.
- Implemented quality assurance processes to ensure product excellence.
- Oversaw budgeting and financial management.
- Collaborated with other owners on joint ventures and shared resources.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Managed daily operations of business, including hiring and training staff.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
Owner/Operator Gilmore Transportation Ceo
Ace Transportation
08.1992 - 02.1995
- Developed strategic plans to increase profitability and efficiency.
- Implemented quality assurance processes to ensure product excellence.
- Collaborated with other owners on joint ventures and shared resources.
- Created marketing campaigns to attract new customers.
- Ensured compliance with applicable laws and regulations related to business operations.
- Managed daily operations of business, including hiring and training staff.
- Oversaw budgeting and financial management.
- Ensured compliance with local, state, and federal regulations.
- Reviewed legal documents related to business operations.
- Conducted performance reviews for employees on a regular basis.
- Researched potential partners in order to expand services offered.
- Maintained relationships with existing clients by providing superior customer service.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Automotive Technician
Spinato Chrysler Dealership
New Orleans
05.1990 - 07.1992
- Inspected vehicle engines and other components to identify potential issues.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Communicated effectively with customers about repair progress and costs involved.
- Performed drive ability tests on vehicles after repairs were completed.
- Attended technical training courses when available to increase knowledge base.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Adhered strictly to company policies concerning quality control standards.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Adjusted headlights for proper alignment per customer request.
- Operated a variety of shop equipment safely and efficiently.
Technician
Gentilly Dodge
New Orleans
09.1986 - 04.1990
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Assisted in the development of disaster recovery plans for critical IT infrastructure components.
- Operated specialized diagnostic tools used to identify system faults.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Conducted preventive maintenance procedures according to established schedules.
- Replaced defective components or parts as needed.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Installed new components or replaced defective parts to restore functionality.
- Completed scheduled appointments on time to drive quality service.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
- Routinely inspected equipment for preventive and emergency maintenance needs.
Education
High School Diploma -
Chalmette High School
Saint Bernard, LA05-1986
Associate of Science - Automotive Technology
Saint Bernard Vo-Tec
Saint Bernard, LA04-1986
Skills
- Financial management
- Regulatory compliance
- Marketing strategy
- Customer service
- Strategic planning
- Vendor management
- Quality assurance
- Team leadership
- Sales strategy
- Operational efficiency
- Problem solving
- Client relationship management
- Client service
- Budget development
- Business management
- Profit and loss analysis
- Financial planning
Timeline
Owner/Operator Gilmore Transportation Ceo
Fast Track Transportation
09.2024 - 03.2025
Owner/Operator Gilmore Transportation Ceo
Acme Truck Line
04.2020 - 07.2024
Owner/Operator Gilmore Transportation Ceo
Great Southern Motor Cargo
04.2016 - 03.2020
Owner/Operator Gilmore Transportation Ceo
Acme Truck Line
02.1995 - 02.2016
Owner/Operator Gilmore Transportation Ceo
Ace Transportation
08.1992 - 02.1995
Automotive Technician
Spinato Chrysler Dealership
05.1990 - 07.1992
Technician
Gentilly Dodge
09.1986 - 04.1990
High School Diploma -
Chalmette High School
Associate of Science - Automotive Technology
Saint Bernard Vo-Tec
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