Summary
Overview
Work History
Education
Skills
Timeline
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Ross Culotta

Mandeville

Summary

Dynamic professional with a strong work ethic and exceptional communication skills. Successfully works as part of team & individual to reach personal and business goals. Known for successfully handling escalated customer support issues. Expert at finding win-win solutions. Highly-motivated employee with desire to take on new challenges. Strong adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills

Overview

8
8
years of professional experience

Work History

Fisher Inside Sales

John H. Carter Co.
11.2023 - Current

Engineer control valve & regulators based off process conditions


Work with internal & external customer to complete quotes accurately and timely


Giving customers options while still following specs

Customer Service Representative

Zuppardos Family Supermarket
05.2017 - 05.2023

Greeted customers & identified their needs.


Resolves customer inquires in a timely manner face to face.


Assisted with returns, exchanges, and refunds.


Showed listening skills when response to questions and complaints

Education

Bachelor of Science - Business Administration

University of New Orleans
New Orleans, LA
07-2022

Skills

Strong communication while able to work efficiently

Experience with Excel, Word, Salesforce, and Business Central

Ability to learn variety of products

Strong work ethic & time management

Timeline

Fisher Inside Sales

John H. Carter Co.
11.2023 - Current

Customer Service Representative

Zuppardos Family Supermarket
05.2017 - 05.2023

Bachelor of Science - Business Administration

University of New Orleans

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Ross Culotta