Ryan Dronet

• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

• Managed the development and implementation of standard work documents, ensuring consistency in operations while maximizing efficiency.
• Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
• Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.

Customer service, front desk experience, screening patients, Taking imaging of eyes utilizing the equipment including OCT, fundus, and visual fields.

Monitored casino surveillance footage to detect and address complaints, theft, or illegal activity.