Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Shades Sunglasses And Casual Apparel
Covington, LA
10.2024 - Current
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved conflicts between team members in an effective manner.
Delegated work to staff, setting priorities and goals.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Maintained up-to-date knowledge of company products and services.
Supervised daily operations to ensure optimal service delivery and product availability.
Trained and developed team members on product knowledge and customer engagement strategies.
Assistant Manager
Shades Sunglasses And Casual Apparel
Baton Rouge, LA
11.2023 - 10.2024
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Resolved conflicts between team members in an effective manner.
Delegated work to staff, setting priorities and goals.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Maintained up-to-date knowledge of company products and services.
Supervised daily operations to ensure optimal service delivery and product availability.
Trained and developed team members on product knowledge and customer engagement strategies.
Cashier/ Store Associate
Old Navy
Hammond, LA
04.2022 - 10.2023
Greet customer and guide/ assist in their needs
Work with coworkers to organize and clean the store
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash drawer balance throughout shifts.
Key Holder
Shades Sunglasses and Casual Apparel
Baton Rouge, LA
07.2019 - 10.2022
Opening and closing the stores making sure everything is taken care of
Building customer relationships in terms of our sunglasses brands
Asked open-ended questions to learn about customers' needs and escorted to merchandise locations.
Reconciled daily sales receipts against cash drawer for accuracy.