Ryan Leblanc
Scott
Summary
-Experienced with vehicle repair and refinishing tasks, contributing to efficient and high-quality outcomes. Utilizes advanced tools and repair techniques to assist in restoring vehicles to their original condition. Strong understanding of team collaboration and problem-solving in dynamic work environments.
-Professional with focus on auto body repair and maintenance. Skilled in paint preparation, dent removal, and sanding techniques. Proven ability to collaborate with team members and adapt to changing demands. Reliable in ensuring quality results and supporting efficient workflow.
-Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
-Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
20
20
years of professional experience
Work History
Auto Body Technician Assistant
Service Chevrolet
04.2023 - Current
- Prepared vehicles for painting by disassembling, sanding, and masking areas as needed, ensuring a pristine finish.c
- Supported technicians in troubleshooting complex repair issues, ultimately improving overall job completion time.
- Reduced waste materials through proper usage of supplies, contributing to cost savings for the company.
- Prepared vehicles for painting by disassembling, sanding, and masking areas as needed, ensuring a pristine finish.
- Participated in ongoing training opportunities to remain up-to-date on industry best practices and advancements.
- Enhanced shop safety by maintaining a clean and organized workspace, reducing accidents and injuries.
Co Owner and Operator
Blanc’s Garage
02.2019 - 03.2022
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Interacted well with customers to build connections and nurture relationships.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Painters Helper
Bell Helicopter
05.2012 - 03.2019
- Contributed to achieving company goals for environmental sustainability by properly disposing of waste materials and adhering to environmentally friendly practices during painting projects.
- Reduced project completion time with efficient handling of tools and equipment, such as brushes, rollers, and sprayers.
- Kept the painting area well-maintained by regularly cleaning tools and equipment, prolonging their lifespan and reducing overall costs.
- Collaborated effectively with team members to identify potential issues early on, allowing us to address them proactively before they escalated into larger problems.
- Increased customer satisfaction by maintaining a clean and organized workspace during painting projects.
- Enhanced team productivity by promptly setting up ladders, scaffolding, and other necessary equipment for each project.
- Maintained cleanliness standards throughout painting process, ensuring minimal mess left behind for clients to deal with after completion.
Customer Service Representative
US Med-Equip
03.2010 - 02.2012
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Alarm Technician
Electronic Protection Systems
08.2006 - 11.2007
- Improved customer satisfaction through timely and accurate installation of alarm systems.
- Boosted company reputation through consistent delivery of high-quality workmanship on all projects.
- Tested and repaired faulty systems and explained to customers proper ways to use system features.
- Streamlined inventory management for faster access to necessary equipment during installations.
- Ensured reliable system operation, meticulously inspecting wiring connections and power sources.
- Provided exceptional customer service, addressing concerns promptly and offering tailored solutions to clients'' unique situations.
- Reduced false alarms by conducting thorough inspection and maintenance procedures.
Alarm Technician
Accel Protection and Technologies
02.2005 - 12.2006
- Ensured reliable system operation, meticulously inspecting wiring connections and power sources.
- Improved customer satisfaction through timely and accurate installation of alarm systems.
- Boosted company reputation through consistent delivery of high-quality workmanship on all projects.
- Tested and repaired faulty systems and explained to customers proper ways to use system features.
- Streamlined inventory management for faster access to necessary equipment during installations.
- Reduced false alarms by conducting thorough inspection and maintenance procedures.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
Education
Acadiana High School
Lafayette LaNo Degree - Auto Technician I And II
W.D Smith Career Center
Lafayette, LASkills
- Vehicle reassembly
- Body filler application
- Shop safety practices
- Power tool operation
- Damage assessment
- Structural analysis
Timeline
Auto Body Technician Assistant
Service Chevrolet
04.2023 - Current
Co Owner and Operator
Blanc’s Garage
02.2019 - 03.2022
Painters Helper
Bell Helicopter
05.2012 - 03.2019
Customer Service Representative
US Med-Equip
03.2010 - 02.2012
Alarm Technician
Electronic Protection Systems
08.2006 - 11.2007
Alarm Technician
Accel Protection and Technologies
02.2005 - 12.2006
Acadiana High School
No Degree - Auto Technician I And II
W.D Smith Career Center
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