Ryan Ward
Lafayette
Summary
Dynamic sales associate with a proven track record at H&M Retail, excelling in customer service and relationship building. Leveraged excellent people skills to enhance customer engagement, driving repeat business. Skilled in inventory management and stocking, ensuring a visually appealing store environment while maintaining high standards of operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Associate
H&M Retail
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Lead Teacher
My Gym
02.2024 - 07.2024
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Stocker
Hobby Lobby
04.2023 - 01.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Education
High School Diploma -
Westlake High School
Waldorf, MD06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Relationship building
- Outgoing personality
- Stocking and receiving
- Flexible schedule
- Sales expertise
- Product sales
Timeline
Sales Associate
H&M Retail
08.2024 - Current
Lead Teacher
My Gym
02.2024 - 07.2024
Stocker
Hobby Lobby
04.2023 - 01.2024
High School Diploma -
Westlake High School
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