Samantha Durrett
Spearsville
Summary
Detail-oriented and compassionate Dental Assistant with 15 years of experience in chair-side support, patient care, and office administration. Cross-trained in front office operations, scheduling, insurance processing, and hygiene assisting. Skilled at creating a welcoming environment, streamlining office workflows, and supporting both clinical and administrative teams to enhance patient satisfaction and efficiency.
Overview
15
15
years of professional experience
2011
2011
years of post-secondary education
1
1
Certification
Work History
Dental Assistant
Dr. Kristi M. Elia
El Dorado
05.2016 - Current
- Assisted with patient intake and updated dental records efficiently.
- Prepared treatment rooms and sterilized instruments.
- Assisted the dentist during dental procedures.
- Scheduled appointments and managed patient follow-ups to ensure timely visits.
- Maintained inventory of dental supplies and restocked as needed.
- Handled patient billing and insurance verification to streamline payment processes.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Educated patients on treatment procedures and post-procedure home care.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Explained dental services and payment plans to help patients make informed decisions.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Submitted prior authorizations to insurance and treatment plans to patients
Dental Assistant
Dr. Kirk Touchstone
Bernice
06.2010 - 06.2014
- Prepared examination rooms, maintaining cleanliness and organization for efficient workflow.
- Supported dentists during procedures, providing necessary tools and materials promptly.
- Managed appointment scheduling and patient follow-ups to optimize office operations.
- Maintained inventory of dental supplies, ensuring adequate stock levels at all times.
- Collaborated with team members to improve patient experience and office efficiency.
- Performed administrative duties such as scheduling appointments, answering telephones, updating patient records, filing insurance claims, and collections.
Education
Union Christian Academy
Farmerville, LASkills
- Chairside dental assisting
- Infection control & sterilization
- Radiology
- Charting & treatment documentation
- Hygiene assisting
- Scheduling & patient records management
- Insurance verification, billing, and collections
- Insurance pre-authorization and patient treatment plans
- Front desk reception & customer service
- Supply inventory & ordering
Certification
- CPR
- Infection control
- Louisiana EDDA
- Arkansas RDA
Timeline
Dental Assistant
Dr. Kristi M. Elia
05.2016 - Current
Dental Assistant
Dr. Kirk Touchstone
06.2010 - 06.2014
Union Christian Academy