Samantha Hutchinson
Hammond
Summary
Skilled healthcare professional with focus on accurate documentation and patient care. Proficient in medical terminology, electronic health records, and supporting clinical staff. Strong collaborator who adapts to changing needs and ensures reliable results. Known for attention to detail, effective communication, and commitment to excellence in clinical settings.
Overview
16
16
years of professional experience
Work History
Warranty Analyst
Comfort Air And Electric
12.2024 - Current
- Enhanced company reputation by consistently providing exceptional customer service in warranty-related matters.
- Created training materials for staff on warranty policies and procedures, improving overall team knowledge and performance.
- Identified root causes of recurring product failures, working with engineering teams to implement corrective actions.
Medical Assistant/Medical Scribe/Billing
North Oaks Internal Medicine
04.2022 - 12.2024
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Performed medical records management, including filing, organizing and scanning documents.
- Accompanied physicians through day in fast-paced, stressful environments.
- Demonstrated exceptional multitasking abilities by effectively balancing competing priorities in a fast-paced clinical environment while maintaining a high level of accuracy in all documentation efforts.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Verified insurance of patients to determine eligibility.
Director/Operator
New Beginnings Independent Living
10.2021 - 04.2022
- Managed daily operations, ensuring that deadlines were met consistently without compromising quality.
- Assisted manager in all aspects of business operations.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Collaborated with healthcare professionals to ensure comprehensive care for residents, including physical, emotional, and social wellbeing.
- Maintained detailed documentation of resident progress and incidents to ensure effective communication within the care team.
Front Office/Receptionist
North Oaks Internal Medicine
08.2020 - 10.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
- Answered multi-line phone system and enthusiastically greeted callers.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Marketing/Finance/Sales Manager
Blackwell's Outdoor Inc.
08.2018 - 08.2020
- Increased sales revenue by developing and implementing effective sales strategies.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Implemented data-driven marketing strategies, utilizing analytics tools to track campaign success and refine tactics as needed.
- Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.
Business Development Agent
Dixie RV Superstores
11.2017 - 08.2018
- Spearheaded initiatives aimed at improving overall team morale which positively impacted employee retention and performance.
- Developed comprehensive proposals tailored specifically to individual client needs that resulted in increased contract wins.
- Developed sales strategies for expanding market reach, resulting in higher revenue generation.
- Implemented CRM systems for better tracking of leads and customer interactions, improving conversion rates.
Internet/Marketing/Sales Manager
Rainbow Chrysler Dodge Jeep Ram
06.2016 - 11.2017
- Responded to internet inquiries and phone calls in timely matter.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Implemented CRM software to streamline lead management and follow-up procedures, increasing overall team efficiency.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Business Development Agent
Bill Hood Northlake Chevrolet
02.2015 - 06.2016
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Leveraged CRM tools to track leads and analyze data, optimizing sales efforts for maximum return on investment.
- Communicated directly with customers and partners to build strong business networks and relationships.
Customer Service
Central Rexall Drugs
10.2014 - 01.2015
- Company Overview: (compounding dept)
- (reduction of workforce layoff-lost several contracts)
Groomer
The Scrubby Puppy/Good Dog Naturally
03.2013 - 10.2014
Groomer
Petsense, LLC
04.2012 - 06.2013
Veterinary Tech
Hammond Veterinary Hospital
10.2009 - 07.2011
Education
Groomer Certification Program -
Petsense Grooming Academy
Tahlequah, OK01.2013
Veterinary Technician Degree Program - undefined
Louisiana Technical College
Hammond, LA01.2009
High School Diploma - undefined
Ponchatoula High School
Ponchatoula, LA01.2008
Emergency Medical Responder License - EMR/first Responder
Smart Safety LLC
Robert, LA07-2018
Skills
- Warranty management
- Compliance monitoring
- Sales support
- Lean principles
- Continuous learning mindset
- Documentation skills
- Adaptability in Fast-paced environments
- Data entry experience
- Patient charting expertise
- Records organization
- Medical transcription
- Problem-solving
Timeline
Warranty Analyst
Comfort Air And Electric
12.2024 - Current
Medical Assistant/Medical Scribe/Billing
North Oaks Internal Medicine
04.2022 - 12.2024
Director/Operator
New Beginnings Independent Living
10.2021 - 04.2022
Front Office/Receptionist
North Oaks Internal Medicine
08.2020 - 10.2021
Marketing/Finance/Sales Manager
Blackwell's Outdoor Inc.
08.2018 - 08.2020
Business Development Agent
Dixie RV Superstores
11.2017 - 08.2018
Internet/Marketing/Sales Manager
Rainbow Chrysler Dodge Jeep Ram
06.2016 - 11.2017
Business Development Agent
Bill Hood Northlake Chevrolet
02.2015 - 06.2016
Customer Service
Central Rexall Drugs
10.2014 - 01.2015
Groomer
The Scrubby Puppy/Good Dog Naturally
03.2013 - 10.2014
Groomer
Petsense, LLC
04.2012 - 06.2013
Veterinary Tech
Hammond Veterinary Hospital
10.2009 - 07.2011
Veterinary Technician Degree Program - undefined
Louisiana Technical College
High School Diploma - undefined
Ponchatoula High School
Groomer Certification Program -
Petsense Grooming Academy
Emergency Medical Responder License - EMR/first Responder
Smart Safety LLC
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