Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Kay

Robeline

Summary

Dynamic Automotive Sales Associate with a proven track record at Walmart Automotive Care Center, excelling in closing deals and building rapport with clients. Skilled in trade-in evaluations and customer relationship management, consistently surpassing sales goals while delivering exceptional service and fostering strong customer relationships.

Overview

6
6
years of professional experience

Work History

Automotive Sales Associate

Walmart Automotive Care Center
05.2023 - Current
  • Maintained a strong understanding of competitor offerings and pricing, positioning our vehicles as the superior choice for customers.
  • Consistently met or exceeded monthly sales goals by diligently following up on leads and maintaining a strong pipeline of prospects.
  • Enhanced customer experience by promptly addressing concerns, resolving issues efficiently, and providing exceptional service throughout the sales process.
  • Built strong customer relationships through attentive listening, understanding their needs, and providing tailored recommendations.

Line Operator

Alliance Compressor
05.2022 - 05.2023
  • Loaded and unloaded product on and off conveyor line by routinely lifting up to Number pounds.
  • Communicated effectively with team members across departments for seamless coordination during shift transitions and critical operations updates.
  • Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
  • Provided timely feedback to supervisors regarding any potential issues or areas for improvement in the production process.
  • Collaborated with team members to achieve daily production targets and consistently meet deadlines.
  • Exhibited excellent multitasking abilities, efficiently managing multiple machines simultaneously without sacrificing performance or quality standards.
  • Contributed to a positive company culture by actively participating in team meetings, providing constructive feedback, and fostering an environment of collaboration and mutual support.

MRO Support Tech

Alliance Compressor
11.2020 - 07.2021
  • Coordinated with vendors to resolve equipment malfunctions quickly and efficiently, reducing downtime costs.
  • Managed inventory of hardware components for timely replacement or repair as needed.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Trained users on how to operate components and systems.
  • Responded to telephone, email and in-person inquiries regarding Item operation, use and repair.
  • Provided exceptional customer service by addressing concerns promptly and professionally, resulting in increased customer satisfaction ratings.
  • Completed inventory counts and organized supplies.
  • Updated documentation and produced reports.
  • Used ticketing systems to manage and process support actions and requests.

Material Handler

Alliance Compressors
03.2020 - 11.2020
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Performed cycle counts and inventory control to accurately track product levels.

HR Assistant

MTP
04.2019 - 05.2020
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Screened applicant resumes and coordinated both phone and in-person interviews.

Education

GED -

Converse
Converse La

Psychology

NSU
Natchitoches, LA

Skills

  • Test drive facilitation
  • Trade-in evaluations
  • Goal oriented
  • Strong negotiation
  • Building rapport
  • Performance tracking
  • Prospecting clients
  • Closing deals
  • Vehicle delivery coordination
  • Customer service
  • Friendly and enthusiastic
  • Negotiations strength
  • Competitive
  • Team collaboration
  • Verbal and written communication
  • Relationship building
  • Customer relationship management
  • Goal setting
  • Documentation and reporting
  • Follow-up skills
  • Schedule management
  • Sales and marketing
  • Email and telephone etiquette

Timeline

Automotive Sales Associate

Walmart Automotive Care Center
05.2023 - Current

Line Operator

Alliance Compressor
05.2022 - 05.2023

MRO Support Tech

Alliance Compressor
11.2020 - 07.2021

Material Handler

Alliance Compressors
03.2020 - 11.2020

HR Assistant

MTP
04.2019 - 05.2020

GED -

Converse

Psychology

NSU

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Samantha Kay