Samantha Wilson-Fuller
Shreveport,La.
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
14
14
years of professional experience
Work History
Sales Manager
Comcast Business
06.2023 - Current
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Accompanied sales representatives on site visits to resolve issues and foster and build relationships.
- Cultivated cross-functional partnerships with sales and support teams to achieve commercial and departmental objectives.
- Delivered process improvement solutions to achieve organizational objectives and key metric targets.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Senior Business Account Executive
Comcast Business
06.2018 - 03.2023
- Traveled throughout assigned territory to leverage leads and visit existing customers.
- Forecasted sales, developing and evaluating various methods of customer interaction.
- Developed and presented educational pitches detailing practical and financial product benefits.
- Met existing customers to review current services and expand sales opportunities.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Built relationships with customers and community to promote long term business growth.
Business Solution Specialist
Verizon Wireless
02.2015 - 05.2018
- Optimized operational productivity and collaborated with staff to share and implement process improvements.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Managed and motivated employees to be productive and engaged in work.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Small Business Sales Consultant
AT&T
10.2011 - 12.2014
- Developed and managed strong and growing pipelines of prospective small business customers.
- Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions.
- Contributed long-term sales strategy ideas to team to promote continuing business success.
- Established close relationships with new small business prospects.
- Built relationships with customers and community to promote long term business growth.
Education
Communications
Southern University At Shreveport
Shreveport, LASkills
- Territory Management
- Lead prospecting
- Strategic planning
- Sales processes
- Revenue Generation
- Training and Development
- Teamwork and Collaboration
- Business growth and retention
- Performance improvements
- Sales team leadership
Timeline
Sales Manager
Comcast Business
06.2023 - Current
Senior Business Account Executive
Comcast Business
06.2018 - 03.2023
Business Solution Specialist
Verizon Wireless
02.2015 - 05.2018
Small Business Sales Consultant
AT&T
10.2011 - 12.2014
Communications
Southern University At Shreveport
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