Samuel Olubusoye
Yaba
Summary
Seasoned management professional successful at establishing excellent working relationships with customers, employees, vendors and contractors.
Overview
6
6
years of professional experience
Work History
Employer Branding/Community-manager
African Leadership University
08.2023 - Current
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Communicated effectively with owners, residents, and on-site associates.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Completed annual rent calculations using housing database software.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Created policies and procedures for successful community management.
- Monitored community acivities and maintained compliance with relevant laws, regulations and codes.
- Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
- Championed diversity and inclusion efforts within the online community by creating safe spaces for open conversation and actively addressing any instances of discrimination or harassment.
- Provided exceptional customer service through prompt responses to inquiries from both existing members and prospective clients via email or social media platforms.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Enhanced online community engagement by creating and implementing tailored content strategies.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
Community Manager
Yali West Africa
09.2018 - 03.2023
- Responded to Common Area Maintenance (CAM) inquiries.
- Managed volunteer programs within the community, recognizing contributions made by individuals towards achieving common goals.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored project progress, maintaining timely delivery of quality outcomes within budgetary constraints.
- Increased public awareness of organizational goals through targeted campaigns and events.
- Mentored junior staff members to develop their skills in community outreach and project management practices.
- Implemented innovative ideas for community programming, offering unique experiences that attracted new participants.
- Enhanced community engagement by developing and executing strategic outreach initiatives.
- Drafted speeches for company executives and advised on media talking points.
- Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
- Utilized data analysis tools to track performance metrics and adjust strategies accordingly for continuous improvement.
- Developed informative materials, fostering a positive brand image and enhancing public understanding of services offered.
- Delivered impactful presentations at conferences and workshops, showcasing organizational successes while learning from industry leaders.
- Created diverse and inclusive environments by collaborating with culturally distinct groups across different socioeconomic backgrounds.
- Coordinated volunteer efforts, streamlining processes for efficiency and maximizing impact on communities served.
Education
Master of Science - Human Resources Management
Valencia International University
Spain08.2024
Bachelor of Science - Sociology And Anthropology
University of Ilorin
Ilorin, Kwara State, Nigeria10.2019
Skills
- Decision-Making
- Tenant relations
- Online Advertising
- Sale and Rental Recordkeeping
- Alumni Relations and Engagement
- Customer Relations
- Contractor Relationship Management
- Stakeholder Relations
- Relationship Building and Retention
- Relationship Development
- Community and Public Relations
- Public Relations Strategies
Timeline
Employer Branding/Community-manager
African Leadership University
08.2023 - Current
Community Manager
Yali West Africa
09.2018 - 03.2023
Master of Science - Human Resources Management
Valencia International University
Bachelor of Science - Sociology And Anthropology
University of Ilorin
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