Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Sandra Breaux

Winnfield

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Compassionate professional in the healthcare rehabilitation sector, highly productive and efficient in task completion. Skilled in patient mobility enhancement, exercise programming, and adaptive techniques for improved daily living. Excel at communication, empathy, and teamwork to foster positive outcomes in patient care. Experienced Physical Therapy Technician with a proven track record of providing essential support in therapeutic settings. Proficient in assisting therapists with patient exercises, treatments, and modalities. Skilled in patient intake, documentation, and equipment setup. Strong communicator with a compassionate approach to patient care.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Office Manager/Physical Therapy Technician

Winn Parish Medical Center
Winnfield
06.2006 - Current
  • Organized office schedules and appointments for team members and clients.
  • Managed office supplies inventory and placed orders as needed.
  • Supported team communication by coordinating meetings and distributing agendas.
  • Handled incoming calls and directed inquiries to appropriate staff members.
  • Maintained filing systems for easy access to important documents.
  • Collaborated with team members on administrative tasks to enhance workflow efficiency.
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Supervised staff members, organized schedules and delegated tasks.
  • Reviewed files and records to obtain information and respond to requests.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Provided training to new hires on office policies and procedures.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Ensured compliance with applicable laws regarding employment practices.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
  • Maintained confidential records relating to personnel matters.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Assisted therapists in preparing treatment areas for patient sessions.
  • Maintained and organized therapy equipment for daily use and safety.
  • Supported patients with exercises and mobility during therapy sessions.
  • Documented patient progress and reported to physical therapists regularly.
  • Educated patients on proper techniques for exercises and postures.
  • Scheduled appointments and managed patient intake processes effectively.
  • Collaborated with team members to enhance patient care experiences.
  • Applied hot packs, cold packs and electrical stimulation according to therapist instructions.
  • Demonstrated proper body mechanics techniques to help prevent injury while performing exercises.
  • Helped with basic clinical needs and responded to patient requests.
  • Communicated effectively with therapists about patient needs throughout the course of their care.
  • Instructed patients on how to use assistive devices such as walkers or crutches safely.
  • Assisted with therapeutic modalities including ultrasound therapy and electrical stimulation units.
  • Checked vital signs such as blood pressure, pulse rate before beginning a session.
  • Kept accurate documentation of patient's care plans, treatments, and outcomes.
  • Observed patients during treatment to report any changes or concerns to the therapist.
  • Helped transfer patients from beds to wheelchairs or other mobility devices safely.
  • Assisted with patient intake processes, including gathering health history and therapy goals.
  • Answered questions from patients about proper form when performing exercise routines at home.
  • Utilized computer system to update records with insurance cards, credit card numbers and personal information.
  • Took calls and scheduled appointments for patients.
  • Assisted physical therapists during patient evaluations and treatment sessions.
  • Educated patients on exercise techniques and proper body mechanics for recovery.
  • Documented patient progress and treatment responses in electronic health records.
  • Collaborated with healthcare team to ensure coordinated patient care plans.

Patient Registration Specialist

Rapides Regional Medical Center
Alexandria
12.2004 - 06.2006
  • Registered patients by collecting personal and insurance information.
  • Coordinated with medical staff to ensure accurate patient information flow.
  • Utilized electronic health record systems to manage patient data efficiently.
  • Scheduled appointments and communicated necessary details to patients effectively.
  • Processed patient paperwork while ensuring compliance with privacy regulations.
  • Verified insurance and collected critical data elements to properly identify and bill patients.
  • Screened patients before and during admissions processes.
  • Interpreted physician orders to coordinate appropriate tests and verify compliance with admission criteria.
  • Assisted patients with questions regarding their accounts or billing issues.
  • Followed up with insurance companies regarding denials of claims or incorrect reimbursements amounts.
  • Maintained compliance with HIPAA regulations when handling confidential patient information.
  • Processed payments received from patients, reconciling receipts with daily deposits.
  • Collaborated closely with clinical staff members regarding scheduling conflicts or cancellations due to unforeseen circumstances.
  • Monitored account status on a regular basis to identify any follow-up that may be needed.
  • Met needs of physicians and other treating team members with timely retrievals of patient medical records.

Receptionist/Administrative Assistant

Technical Associates/Procter & Gamble
Pineville
10.1999 - 08.2004
  • Greeted clients and visitors, ensuring a positive first impression.
  • Managed incoming calls, directing them to appropriate departments efficiently.
  • Handled mail and package deliveries, ensuring timely distribution within the office.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments and meetings for management team.

Education

High School Diploma -

Buckeye High School
Deville, LA
05-1999

Skills

  • Patient scheduling
  • Compliance adherence
  • Customer relationship management
  • Effective communication
  • Data entry accuracy
  • Credit and collections
  • Office administration
  • Billing
  • Customer relations
  • Scheduling and calendar management
  • Office management

Certification

  • BLS certified

References

References available upon request.

Timeline

Office Manager/Physical Therapy Technician

Winn Parish Medical Center
06.2006 - Current

Patient Registration Specialist

Rapides Regional Medical Center
12.2004 - 06.2006

Receptionist/Administrative Assistant

Technical Associates/Procter & Gamble
10.1999 - 08.2004

High School Diploma -

Buckeye High School

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Sandra Breaux