Sandra Martin
St. James Parish School Board
Gramercy
24
years of professional experience
Results-driven Deli Manager with a proven track record in optimizing operations, enhancing customer service, and mentoring staff. Expertise in inventory management and employee supervision, contributing to reduced waste and improved team performance.
Work History
St. James Parish Food Technician
2 Years 4 Months- Conducted quality control assessments on food products to ensure compliance with safety standards.
- Developed and implemented food safety procedures to enhance operational efficiency and mitigate risks.
- Collaborated with nutritionists to create balanced meal plans for student populations, prioritizing dietary needs.
- Trained staff on proper food handling techniques, promoting adherence to health regulations and best practices.
Deli Manager
4 Years 7 Months- Managed daily operations of deli department, ensuring product quality and freshness.
- Trained and mentored staff on food safety standards and customer service excellence.
- Developed staff schedules to optimize labor efficiency while meeting customer demand.
- Implemented inventory management practices, reducing waste and improving product availability.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
Deli Supervisor
16 Years 11 Months- Trained and mentored team members on best practices for food preparation and customer service.
- Developed employee schedules, optimizing staff coverage during peak hours to enhance service delivery.
- Managed inventory levels, conducting regular audits to minimize waste and improve efficiency.
- Supervised deli operations, ensuring compliance with food safety standards and company policies.
- Maintained a clean and sanitary work environment, adhering to health department guidelines and best practices.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Education
High School Diploma
Skills
Customer service
Task delegation
Employee supervision
Inventory management
Timeline
St. James Parish Food Technician
St. James Parish School Board
03.2024 - CurrentRead More
Deli Manager
Matherne's Supermarket
01.2019 - 08.2023Read More
Deli Supervisor
Wal Mart Supermarket
10.2002 - 09.2019Read More
Lutcher High School
High School Diploma
Read More