Summary
Overview
Work History
Education
Skills
Timeline
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Sara Martin

Westlake

Summary

Highly motivated and professional individual with a proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring background in customer service and team-building skills to deadline-driven environment.

Overview

11
11
years of professional experience

Work History

Medical Receptionist

Humana
01.2025 - Current
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

Medical Assistant

Lake Charles Memorial Hospital For Women
12.2016 - Current
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Taught patients about medications, procedures, and care plan instructions.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.

Ward Clerk for Day Surgery

West Cal Cam Hospital
10.2014 - 10.2016
  • Supported office staff and operational requirements with administrative tasks.
  • Documented latest information in computer system and printed paperwork.
  • Filled out records, staffing sheets, and patient documents.
  • Organized paperwork for doctors, nurses, and patients.
  • Enhanced office productivity by handling high volume of callers per day.
  • Processed lab paperwork and requests according to physicians' orders.
  • Maintained rapport with physicians, nurses, and other healthcare personnel.
  • Scheduled appointments and maintained department master calendar to facilitate efficient patient flow.
  • Maintained patient confidentiality in line with HIPAA regulations.
  • Received and routed laboratory results to correct clinical staff members.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.

Education

High School Diploma -

Washington High School
Fremont, CA
06.1998

Skills

  • Patient triage
  • Patient communication
  • Vital sign monitoring
  • OB/GYN procedures
  • Stocking supplies
  • Dependable collaborator
  • Ensuring data privacy
  • Patient assessments
  • CPR
  • Preparing specimens and samples
  • Procedure support

Timeline

Medical Receptionist

Humana
01.2025 - Current

Medical Assistant

Lake Charles Memorial Hospital For Women
12.2016 - Current

Ward Clerk for Day Surgery

West Cal Cam Hospital
10.2014 - 10.2016

High School Diploma -

Washington High School

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Sara Martin