SARAH DUGDALE

Experienced customer service professional with an eight-year proven track record. Demonstrates a self-starting attitude and a passion for cultivating strong customer relationships. Thrives in fast-paced environments, consistently delivering exceptional service and exceeding customer expectations. Committed to providing personalized solutions, fostering customer loyalty, and driving overall satisfaction. Prompt at resolving issues effectively and maintaining a positive, professional demeanor while ensuring the highest level of customer satisfaction.

• Strong dependability and work ethic
• Creativity
• Adaptability
• Attentiveness
• Team player
• Friendliness
• Empathy
• Active listener
• Conflict resolution
• Effective communication
• Decision-making

• Personable interaction with patients, clients, vendors, co-workers, and management
• Accurate customer orders and assignments
• Timely and efficient resolutions
• Effective problem solving

• Scanning physical records to digital formats
• Inventory management
• Electronic health records
• Insurance claims
• Coding and billing
• Appointment scheduling
• Receptionist
• Phone and Fax Duties
• Mail sorting and distribution
• Guest greeting

• Vital signs
• EKG and phlebotomy
• Sterilizations
• Routine lab procedures
• Specimen collection
• Injections
• Urinalysis
• Patient care
• Medication Administration

• Instrument sterilization
• Knowledge of sterilization methods
• Inventory management
• Instrument assembly and inspection
• Infection control practices
• Decontamination techniques
• Medical equipment maintenance

• Home interiors
• Color scheme collection
• Furniture placements
• Efficient, inviting, and restful home environment
• Tasteful retro and modern collections
• Unique curtain designs
• Refurbished furnishings and accessories
• Home remodeling activities

• Client engagement
• Service-based selling
• Business start-up
• Home styling
• Price negotiation
• Conflict resolution
• Technical expertise
• Personal caregiver