SARAH LEBLANC
Belle Rose
Summary
Diligent Procurement Specialist with solid background in managing client relationships and ensuring customer satisfaction. Proven track record of driving revenue growth through strategic account management and cross-functional collaboration. Demonstrated ability to analyze client needs and deliver tailored solutions, enhancing both client retention and business outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Manager
Click Here Digital
Baton Rouge
01.2026 - Current
- Oversee and measure high tier accounts against stringent metrics and company best practices to ensure maximum effectiveness and contract adhesion.
- Develop and communicate weekly performance reports through the compilation of data and ability to present variables into actionable items to contribute to organizational decision making.
- Suggest and implement effective workflow improvements to gain operational efficiency.
- Managed client relationships to enhance satisfaction and retention.
- Developed tailored marketing strategies for diverse client portfolios.
Marketing Coordinator
Click Here Digital
Baton Rouge
10.2024 - 03.2026
- Administered end-of-month and mid-month reporting pipelines in order to identify Key Performance Indicators, composed and delivered key financial and operational metrics to upper management.
- Used top-tier digital task managers to organize, monitor, and accelerate pending action items as well as facilitate inter-departmental logistics.
- Kept accurate records, transmittals, and minutes from stakeholder meetings in order to achieve maximum organization.
Retail Sales Associate
Sherwin Williams
Houma, LA
01.2021 - 01.2024
- Acted as the central contact for accounts and responded to account inquiries, delivered correct product information, clarified quote discrepancies, and successfully fulfilled stringent delivery deadlines.
- Consistently maintained attention to detail when processing, verifying, and recording financial transactions, adhering to all corporate compliance guidelines.
- Collaborated cross-functionally to achieve aggressive quarterly and annual inventory and performance metrics.
- Provided exceptional customer service by addressing inquiries and resolving issues effectively.
- Assisted customers in selecting paint products based on project needs and preferences.
Education
Bachelor's of Science - Business Administration, Marketing
NICHOLLS STATE UNIVERSITY
Thibodaux, LA12-2024
Skills
- Vendor & Client Relations
- Project Workflow Management
- Task Tracking & Expediting
- Data Analysis
- Budget & Resource Management
- Cross-Functional Coordination
- Effective Communication
- Critical Thinking
- Project Management
- Attention to Detail
- QuickBooks
Certification
- Google Analytics 4 Certification
- Google Ads Certification
Timeline
Account Manager
Click Here Digital
01.2026 - Current
Marketing Coordinator
Click Here Digital
10.2024 - 03.2026
Retail Sales Associate
Sherwin Williams
01.2021 - 01.2024
Bachelor's of Science - Business Administration, Marketing
NICHOLLS STATE UNIVERSITY